Delete your account

In short: in Settings, at the very bottom, Delete my account. Your Pass is cancelled at Whop first, then your account is deleted at once, in every app. It's final.

Delete your account

1. Sign in at account.ylcnetwork.com.
2. Open your account menu (your avatar), then Settings.
3. At the very bottom, tap Delete my account.
4. Follow the steps: what your account holds, then Why are you leaving? (one reason is enough).
5. Read Here's exactly what will happen.
6. Type DELETE to confirm, then tap Delete my account for good.

At every step, I'm staying stops everything.

What happens

• First, your Pass is cancelled at Whop: nothing more is charged. If Whop refuses, nothing is deleted and the screen tells you.
• Then your account is deleted at once, with everything in it, in every app: profile, brand, creations, credits and conversations with your team.
• Straby is told and deletes the account it had linked to yours.
• You are signed out on every device.

What is kept

• Your payment records, at Whop and on our side for accounting, no longer linked to your account.
• Subscriptions to Semblo experts are sold by the experts on Whop: cancel them from your Whop account.

Before you delete

• Just want to stop paying? Stop your Pass renewal: your account stays. See Change or stop your Pass.
• Your Pass is less than 14 days old? You can still withdraw. Do that first, from your Pass page. See Refunds and the 14-day withdrawal.
• There is no automatic refund for the period already started.

If it doesn't work

• You can't sign in any more: write to support@ylcnetwork.com from your account's email address, or use the Delete your data page.
• Whop refuses the cancellation: nothing is deleted. Try again later, or chat with us.

See also

• Your data and your privacy
• Change or stop your Pass
• Refunds and the 14-day withdrawal