# YLC Help center > Guides and answers for your YLC account, your AI team and the apps. ## All articles - [Business](https://ylcnetwork.com/aide/entreprise/tout.md) - [Agency](https://ylcnetwork.com/aide/agence/tout.md) - [All articles](https://ylcnetwork.com/aide/tout.md) ## Getting started - [What is YLC?](https://ylcnetwork.com/aide/what-is-ylc): YLC gives you a team of 8 AI employees who work in your apps, for your own brand or for your agency's clients. - [Create your account and sign in](https://ylcnetwork.com/aide/create-account-sign-in): No password: you sign in with your email address and a six-digit code sent by email. - [My business or My agency](https://ylcnetwork.com/aide/business-or-agency): YLC has two spaces: your AI team works for your own brand, or for your agency's clients. Here is what each Pass opens. - [Switch space](https://ylcnetwork.com/aide/switch-space): Move from My business to My agency (or back) in one click, with the Your space selector at the top of the sidebar. - [My office and your AI team](https://ylcnetwork.com/aide/your-office): My office is the screen where you talk to your 8 AI employees: you write or dictate, the right employee takes it, and you are the boss. - [Why the team asks me questions](https://ylcnetwork.com/aide/why-questions): Before a deliverable, the employee asks a few questions as buttons, for a good result the first time. Nothing starts before you validate. - [Today's action](https://ylcnetwork.com/aide/daily-action): Once your quests are done, your office suggests one useful thing to do each day, taken from what is really happening in your account. - [Open the apps](https://ylcnetwork.com/aide/open-the-apps): Every YLC app opens with your account, already signed in. Here is where to find them and which ones need a Pass. - [Your team on Telegram](https://ylcnetwork.com/aide/telegram): Talk to your 8 AI employees from your phone, on Telegram: in writing, by voice or with a photo, at the same prices as in your office. - [Use YLC from Claude or ChatGPT](https://ylcnetwork.com/aide/ai-connector): Connect your YLC account to Claude or ChatGPT with one address, and use your YLC apps from your conversation. - [History](https://ylcnetwork.com/aide/history): Find your requests to the team and your conversations with each teammate: search, filter, pin, archive or delete. - [You, the boss: your name and your figure](https://ylcnetwork.com/aide/the-boss): In the middle of your office, the boss is you. Pick your first name, then create your figure in the team's style, from your choices or a photo. - [Your team settings](https://ylcnetwork.com/aide/team-settings): The week your team suggests, the tools you connect to it, Telegram, the morning brief and what it remembers about you, on one page. - [Connect your calendar](https://ylcnetwork.com/aide/connect-calendar): Connect Google Calendar or Outlook once: Memra, Cadra and your AI team use it for your meetings and bookings. - [Connect Canva](https://ylcnetwork.com/aide/connect-canva): Connect your Canva account once: open your YLC creations in Canva to edit them, and bring your Canva designs into your apps. - [Integrations and automations](https://ylcnetwork.com/aide/integrations): Connect your inbox, calendar or documents to your AI team, choose who has access, and switch on ready-made automations. ## My brand & quests - [Your first day in Business mode](https://ylcnetwork.com/aide/first-day-business): From Léa's question to your first logo: what happens on day one when your AI team works for your brand. - [My brand: your brand's Brain](https://ylcnetwork.com/aide/my-brand): Your logo, colours, voice and contact details, written once: your whole AI team and every app follow them. - [Your business quests](https://ylcnetwork.com/aide/business-quests): Six quests, one at a time, to launch your brand: logo, website, posts, video, Google reviews and booking page. - [How your brand is pronounced in videos](https://ylcnetwork.com/aide/brand-pronunciation): The voice-over says your brand name wrong? Fix it in Motiv: only the voice changes, captions keep the real spelling. - [Success in the Business space](https://ylcnetwork.com/aide/business-success): Success lists Léa's help videos the way your Business menu is laid out: one section per tab. ## Your agency - [Your first day in Agency mode](https://ylcnetwork.com/aide/first-day-agency): What happens the first time you sign in to Agency mode: your office, Léa, the day 1 quest (free) and what comes next. - [The 7-day Challenge](https://ylcnetwork.com/aide/seven-day-challenge): One mission a day, 2 to 10 minutes: your agency, your showcase, your prospects, a demo, sending it, a post, your first quote. - [Add and manage your clients](https://ylcnetwork.com/aide/clients): My clients: your clients in columns, from prospect to paid, with a card for everything about each client. - [Your clients' Brain](https://ylcnetwork.com/aide/client-brain): Everything your team knows about each client, and "Find everything about this client" to fill it in about twenty seconds. - [Working for your clients (white label)](https://ylcnetwork.com/aide/white-label): Your clients never see YLC: what you deliver carries your agency's name or your client's brand. - [Success: the videos of your Agency space](https://ylcnetwork.com/aide/agency-success): Success gathers Léa's short videos, arranged like your agency menu. - [Your Monday scripts](https://ylcnetwork.com/aide/monday-scripts): Every Monday, 6 scripts written for your agency: 3 to find clients, 3 to recruit agencies. - [Your agency's brand](https://ylcnetwork.com/aide/agency-brand): Your agency's name, logo, colours and contact details: what your showcase and quotes show. Free express logo. - [Your agency guides](https://ylcnetwork.com/aide/agency-guides): An agreement, an invoice, your price list, a delivery checklist and the first-client guide, to copy or print. - [Your trophies](https://ylcnetwork.com/aide/trophies): Your agency trophies, earned on what you really did: your Challenge, your clients, what you collected, your consistency. ## Find & sign clients - [Your agency showcase](https://ylcnetwork.com/aide/showcase): Your agency page on Straby, in three guided steps: your brand, what you offer, how to reach you. - [Find prospects](https://ylcnetwork.com/aide/prospects): A trade and a town: Clama brings back the businesses poorly placed on Google Maps, with what's wrong and a ready message. - [Prepare and send a demo](https://ylcnetwork.com/aide/demo): Kai prepares a one-page website for one of your prospects, then you send it to them with a ready message. - [Your quotes](https://ylcnetwork.com/aide/quotes): A clean quote in your name, with its agreement, that your client signs and pays online into your Whop account. - [Your clients' subscriptions](https://ylcnetwork.com/aide/client-subscriptions): Sell monthly maintenance: your client subscribes once, and Whop charges them every month into your account. - [Your offer and prices](https://ylcnetwork.com/aide/agency-offer): What you sell, at what price, and whether your clients can pay you: your whole offer summed up on one page. - [Your prospecting kit](https://ylcnetwork.com/aide/agency-kit): Your prospecting messages ready to copy, with your services and prices, and two demos to show without an account. - [Get paid: your payment account](https://ylcnetwork.com/aide/client-payments): Connect your Whop account once, get it verified, accept the seller terms: your clients can pay you online. - [Your AI avatar](https://ylcnetwork.com/aide/ai-avatar): A face, a voice and a first name that speak for your agency in all your videos, without you having to show yourself. - [Share your result (testimonials)](https://ylcnetwork.com/aide/testimonials): Got a real result with the YLC apps? Tell it in your own words. It's only published with your consent, which you can withdraw. - [Your prospecting scripts](https://ylcnetwork.com/aide/prospect-scripts): Ready-to-copy messages for Instagram DMs, email, calls and follow-ups, matched to your prospect's trade. ## The Pass & credits - [The Business Pass and the Agency Pass](https://ylcnetwork.com/aide/the-pass): Two Passes, monthly or yearly, no commitment: Business for your own brand, Agency to serve your clients as well. - [The Founder Pack and founding members](https://ylcnetwork.com/aide/founder-pack): The whole Agency Pass for life, paid once, 400 credits a month in the first year, and founding member status. - [Your credits: balance, activity and top-ups](https://ylcnetwork.com/aide/credits): One balance for every app and your team: your monthly credits first, then your top-ups, which never expire. - [How many credits each action costs](https://ylcnetwork.com/aide/credit-costs): The price in credits of the main actions, app by app, on Express and on Premium. - [Express or Premium?](https://ylcnetwork.com/aide/express-or-premium): Express by default, fast and cheap; Premium if you choose, the best quality with a critical review, for more credits. - [Credit top-ups](https://ylcnetwork.com/aide/top-ups): 100, 300 or 1,000 extra credits, once or every month at −20%, at the same price in the Business space and the Agency space. - [Change or stop your Pass](https://ylcnetwork.com/aide/change-cancel-pass): Move up right away, move down at the end of the paid period, switch to the Founder Pack without a refund, stop whenever you like. - [Refunds and the 14-day withdrawal](https://ylcnetwork.com/aide/withdrawal-refunds): 14 days after your first payment to cancel and get a refund, in full if you haven't used anything. - [The free Guest Pass](https://ylcnetwork.com/aide/guest-pass): Members-only hotel rates, up to −70% for two nights, free with your Pass. - [Paying: Whop, card, VAT](https://ylcnetwork.com/aide/paying-with-whop): Whop collects the Pass, the Founder Pack and top-ups, by card, Apple Pay or Google Pay; prices are shown excluding VAT. - [Activate a gift card](https://ylcnetwork.com/aide/gift-cards): Enter your YLC gift card's code to open months of Pass and their credits, and find all your cards. - [Give a gift card](https://ylcnetwork.com/aide/give-gift-card): YLC gift cards are not on sale for now; what you see if you have already given one. ## The apps - [Straby](https://ylcnetwork.com/aide/app-straby): Your pro page in your name: your links, what you sell and your contacts, shared by a link or a QR code. - [Vivra](https://ylcnetwork.com/aide/app-vivra): Tell Kai about your business, get an animated website, then change it by chatting. - [Motiv](https://ylcnetwork.com/aide/app-motiv): From an idea to a motion-design video: script, voice-over, animation and captions. - [Ondra](https://ylcnetwork.com/aide/app-ondra): Your posts written, illustrated and scheduled on six networks. Nothing goes out without your approval. - [Glyphi](https://ylcnetwork.com/aide/app-glyphi): Your logo, your brand kit and your print designs, drawn by chatting with Mila. - [Tapio](https://ylcnetwork.com/aide/app-tapio): Story bubbles for your Vivra site, your Straby page or any website. - [Tolka](https://ylcnetwork.com/aide/app-tolka): Video ads where your product is presented to camera, with no filming. - [Semblo](https://ylcnetwork.com/aide/app-semblo): Your AI twin answers your audience in writing or on the phone, with your voice. - [Lanzo](https://ylcnetwork.com/aide/app-lanzo): Short links that open the right app, with a QR code and clear statistics. - [Memra](https://ylcnetwork.com/aide/app-memra): Your meeting notes: transcript, summary, decisions, tasks and follow-up email. - [The Studio and My creations](https://ylcnetwork.com/aide/studio): Create images and videos with the best AI models, and find everything your team delivered, on one page. - [Cadra](https://ylcnetwork.com/aide/app-cadra): Your booking page, linked to Google Calendar or Outlook: people pick a time, and the same hour is never booked twice. - [Relka](https://ylcnetwork.com/aide/app-relka): One inbox and one contact book for everyone your YLC apps bring you, with a pipeline, tasks and follow-ups. - [Didra](https://ylcnetwork.com/aide/app-didra): Build online courses with a members area and sell them: students pay straight into your own Whop account. - [Kinzo](https://ylcnetwork.com/aide/app-kinzo): Your YouTube studio: video ideas every week and sourced scripts that you approve yourself. - [Klipa](https://ylcnetwork.com/aide/app-klipa): Clipping: post short videos for brand campaigns, paid on verified views. Free for clippers. - [Clama](https://ylcnetwork.com/aide/app-clama): Your Google reviews and your place on Google Maps: audit, review replies ready to copy, Google posts and a ranking map. - [Ancra](https://ylcnetwork.com/aide/app-ancra): Your website's SEO: fact-checked blog articles, Google positions and visibility in AI answers. - [Montra](https://ylcnetwork.com/aide/app-montra): The video editor in your browser: timeline, templates, music, animated captions, AI Clips and MP4 export. - [Vezzo](https://ylcnetwork.com/aide/app-vezzo): Record your screen and camera in your browser, and share a link the moment you stop. - [Apps coming soon](https://ylcnetwork.com/aide/coming-soon): Apela and Rispa are announced but not open yet: what they will do, and what happens when they open. - [The Green](https://ylcnetwork.com/aide/app-the-green): A free one-minute daily game: earn greens, fund the removal of plastic bottles from the ocean and enter the monthly draw. ## Ambassador program - [The Ambassador program: recommend YLC](https://ylcnetwork.com/aide/ambassador-program): 35% on every Pass and 10% on the credit packs of the people you bring, paid by Whop. No income is guaranteed. - [Ambassador: your results](https://ylcnetwork.com/aide/ambassador-results): Clicks, sign-ups, sales and estimated commission from your links, the people you referred and your notifications, period by period. - [Ambassador: your content kit](https://ylcnetwork.com/aide/ambassador-kit): Your short links, messages for each situation, your Tapio stories and visuals with your QR code, ready to share. - [Ambassador: the resources](https://ylcnetwork.com/aide/ambassador-resources): The pages to understand YLC, your link and QR code, visuals to download and messages to copy. - [The Builder program](https://ylcnetwork.com/aide/builder): Take over an app of the suite or have one built, become its only builder and receive a share of its margin. No income guaranteed. ## Ocean impact - [Our impact program](https://ylcnetwork.com/aide/ocean-impact): Every Pass removes plastic bottles from the ocean every month, with our partner Greenspark. ## Account & privacy - [Your settings](https://ylcnetwork.com/aide/settings): Your photo, first name and username, language, connections, emails, signing out everywhere and deleting your account. - [Delete your account](https://ylcnetwork.com/aide/delete-account): You delete your YLC account yourself from Settings: what happens, what is kept, and the The Green exception. - [Your data and your privacy](https://ylcnetwork.com/aide/your-data): What YLC keeps, why, for how long, and what you can do yourself from your Settings. ## Troubleshooting - [I didn't get my sign-in code](https://ylcnetwork.com/aide/sign-in-code): What to check when the six-digit code doesn't arrive, and what the messages on the sign-in screen mean. - [Payment problems](https://ylcnetwork.com/aide/payment-problems): A declined card, a Pass that doesn't show up, credits not there yet, a renewal that didn't go through. - [The apps on your phone](https://ylcnetwork.com/aide/mobile-apps): Your YLC account works in your phone's browser; The Green and Straby have their own app. Signing in, and why nothing is sold in them. ## All the apps, explained (guides) - [All the apps, explained](https://ylcnetwork.com/aide/guides): What each app does, who in your AI team runs it, and how to get your first result. Every guide can be downloaded as a PDF. - [Vivra · App guide](https://ylcnetwork.com/aide/guides/vivra): Tell Kai about your business, get an animated website, then change it by chatting. (PDF: https://ylcnetwork.com/aide/guides/vivra.pdf) - [Straby · App guide](https://ylcnetwork.com/aide/guides/straby): Your pro page in your name: your links, what you sell and your contacts, shared by a link or a QR code. (PDF: https://ylcnetwork.com/aide/guides/straby.pdf) - [Ondra · App guide](https://ylcnetwork.com/aide/guides/ondra): Your posts written, illustrated and scheduled on six networks. Nothing goes out without your approval. (PDF: https://ylcnetwork.com/aide/guides/ondra.pdf) - [Lanzo · App guide](https://ylcnetwork.com/aide/guides/lanzo): Short links that open the right app, with a QR code and clear statistics. (PDF: https://ylcnetwork.com/aide/guides/lanzo.pdf) - [Kinzo · App guide](https://ylcnetwork.com/aide/guides/kinzo): Your YouTube studio: video ideas every week and sourced scripts that you approve yourself. (PDF: https://ylcnetwork.com/aide/guides/kinzo.pdf) - [Ancra · App guide](https://ylcnetwork.com/aide/guides/ancra): Your website's SEO: fact-checked blog articles, Google positions and visibility in AI answers. (PDF: https://ylcnetwork.com/aide/guides/ancra.pdf) - [Clama · App guide](https://ylcnetwork.com/aide/guides/clama): Your Google reviews and your place on Google Maps: audit, review replies ready to copy, Google posts and a ranking map. (PDF: https://ylcnetwork.com/aide/guides/clama.pdf) - [Glyphi · App guide](https://ylcnetwork.com/aide/guides/glyphi): Your logo, your brand kit and your print designs, drawn by chatting with Mila. (PDF: https://ylcnetwork.com/aide/guides/glyphi.pdf) - [Motiv · App guide](https://ylcnetwork.com/aide/guides/motiv): From an idea to a motion-design video: script, voice-over, animation and captions. (PDF: https://ylcnetwork.com/aide/guides/motiv.pdf) - [Tolka · App guide](https://ylcnetwork.com/aide/guides/tolka): Video ads where your product is presented to camera, with no filming. (PDF: https://ylcnetwork.com/aide/guides/tolka.pdf) - [Montra · App guide](https://ylcnetwork.com/aide/guides/montra): The video editor in your browser: timeline, templates, music, animated captions, AI Clips and MP4 export. (PDF: https://ylcnetwork.com/aide/guides/montra.pdf) - [Tapio · App guide](https://ylcnetwork.com/aide/guides/tapio): Story bubbles for your Vivra site, your Straby page or any website. (PDF: https://ylcnetwork.com/aide/guides/tapio.pdf) - [Klipa · App guide](https://ylcnetwork.com/aide/guides/klipa): Clipping: post short videos for brand campaigns, paid on verified views. Free for clippers. (PDF: https://ylcnetwork.com/aide/guides/klipa.pdf) - [Cadra · App guide](https://ylcnetwork.com/aide/guides/cadra): Your booking page, linked to Google Calendar or Outlook: people pick a time, and the same hour is never booked twice. (PDF: https://ylcnetwork.com/aide/guides/cadra.pdf) - [Relka · App guide](https://ylcnetwork.com/aide/guides/relka): One inbox and one contact book for everyone your YLC apps bring you, with a pipeline, tasks and follow-ups. (PDF: https://ylcnetwork.com/aide/guides/relka.pdf) - [Memra · App guide](https://ylcnetwork.com/aide/guides/memra): Your meeting notes: transcript, summary, decisions, tasks and follow-up email. (PDF: https://ylcnetwork.com/aide/guides/memra.pdf) - [Didra · App guide](https://ylcnetwork.com/aide/guides/didra): Build online courses with a members area and sell them: students pay straight into your own Whop account. (PDF: https://ylcnetwork.com/aide/guides/didra.pdf) - [Semblo · App guide](https://ylcnetwork.com/aide/guides/semblo): Your AI twin answers your audience in writing or on the phone, with your voice. (PDF: https://ylcnetwork.com/aide/guides/semblo.pdf) - [Vezzo · App guide](https://ylcnetwork.com/aide/guides/vezzo): Record your screen and camera in your browser, and share a link the moment you stop. (PDF: https://ylcnetwork.com/aide/guides/vezzo.pdf) - [The Green · App guide](https://ylcnetwork.com/aide/guides/the-green): A free one-minute daily game: earn greens, fund the removal of plastic bottles from the ocean and enter the monthly draw. (PDF: https://ylcnetwork.com/aide/guides/the-green.pdf)