# YLC Help center: Business (en)

## What is YLC?

URL: https://ylcnetwork.com/aide/what-is-ylc
Business/Agency: Business + Agency · Getting started

YLC gives you a team of 8 AI employees who work in your apps, for your own brand or for your agency's clients.

**In short**: YLC (Your Lean Crew) gives you an AI team of 8 employees. You talk to them in **My office**, they prepare the work, and nothing goes out without your click.

### Your AI team
Eight employees, each with a job: Mila (community manager and designer), Leo (video maker), Nora (SEO expert), Sam (sales rep), Ana (receptionist), Eli (assistant), Kai (web designer) and Zoé (copywriter). They prepare your logo, website, posts, videos, replies to Google reviews, booking page, follow-ups and texts.

In the middle of the office is you: **the boss**. You give the missions, they share them out. Léa, YLC's AI CMO, guides your first steps.


### Two spaces
- **My business**: your team works for **your own brand**.
- **My agency**: your team works for **your clients**, under your agency's brand.

You switch between them with the **Your space** selector at the top of the sidebar. See [My business or My agency](https://ylcnetwork.com/aide/business-or-agency).

### One account for every app
Your YLC account opens every app: Vivra for websites, Motiv for videos, Ondra for posts, Glyphi for design, Clama for Google reviews, Cadra for bookings, and the others. Each employee works for you in the right app.

### What it costs
The offers, excluding VAT, no commitment:
- **Business Pass**: €59 a month, 150 AI credits a month. It opens the My business space.
- **Agency Pass**: €119 a month, 400 AI credits a month. It opens both spaces.
- **Founder Pack**: paid once, it also opens both spaces.

Monthly, or yearly with two months free. 100 messages to your team are free every month, then 1 credit per message.

> **Good to know**: anything that spends credits, writes somewhere or goes public first comes as a card with its price. You validate, modify or cancel.

### If it doesn't work
- **Your team doesn't take requests**: without a Pass, the office shows "Your team takes missions with the Pass." Tap **See the Pass**.
- **Another question**: write to us in the chat, a person from the team answers.

### See also
- [Create your account and sign in](https://ylcnetwork.com/aide/create-account-sign-in)
- [My office and your AI team](https://ylcnetwork.com/aide/your-office)
- [My business or My agency](https://ylcnetwork.com/aide/business-or-agency)

## Create your account and sign in

URL: https://ylcnetwork.com/aide/create-account-sign-in
Business/Agency: Business + Agency · Getting started

No password: you sign in with your email address and a six-digit code sent by email.

**In short**: enter your email address, get a six-digit code, type it, and you're in. The first time, the same steps create your account.

### Sign in
1. Go to [account.ylcnetwork.com](https://account.ylcnetwork.com), or choose to sign in with your YLC account in an app.
2. Type your **Email address**, tick the verification box if it shows, then tap **Send my code**.
3. Open the email and type the **Six-digit code** (or tap **Paste the code**).
4. Tap **Sign in**.


### Create your account
It's the same thing: your first code creates the account. We ask for nothing else, and there's no password to remember. Signing up is free.

**One account for everything**: the same address opens every YLC app, The Green and Straby included.

### Sign out everywhere
Signing out of one app only closes that site. To close everything, open your account menu, then **Settings**, and tap **Sign out of every app**: your account closes on every site and every device. Handy if you lost a phone.

### If it doesn't work
- **"That does not look like an email address."**: check that no character is missing.
- **"This looks like a temporary address."**: use an email you keep, your code and your account live there.
- **"That code is wrong or has expired."**: the code expires after ten minutes. Ask for a new one and type the latest one you got.
- **"Too many attempts."**: wait a few minutes, then try again.
- **"The anti-robot check didn't go through"**: reload the page or try on Wi-Fi. If it keeps happening, write to support@ylcnetwork.com.
- **No email**: check your spam folder. See [I didn't get my sign-in code](https://ylcnetwork.com/aide/sign-in-code).

> **Good to know**: tap **Use a different address** if you typed the wrong email. Another address creates another account.

### See also
- [I didn't get my sign-in code](https://ylcnetwork.com/aide/sign-in-code)
- [My business or My agency](https://ylcnetwork.com/aide/business-or-agency)
- [Open the apps](https://ylcnetwork.com/aide/open-the-apps)

## My business or My agency

URL: https://ylcnetwork.com/aide/business-or-agency
Business/Agency: Business + Agency · Getting started

YLC has two spaces: your AI team works for your own brand, or for your agency's clients. Here is what each Pass opens.

**In short**: in **My business**, your team works for your brand. In **My agency**, it works for your clients. The Business Pass opens the first space, the Agency Pass and the Founder Pack open both.

### My business
Your team works for **your own brand**: your logo, website, posts, videos, Google reviews and booking page. Your brand lives in **My brand**, and the whole team follows it.

In the sidebar you find **My office**, **History**, **Ambassador** and, under **Tools**, **My brand** and **Studio**.

### My agency
Your team works for **your clients**, and what you deliver carries your agency's brand. Under **Tools** you also find **Clients** (your clients, quotes, your clients' subscriptions, payments), **Find clients** (prospects, scripts), **My agency** (your showcase, agency brand, offer and guides) and **My progress** (your 7-day Challenge and trophies).

### Which Pass opens what
- **Business Pass** (€59 excl. VAT a month, 150 AI credits a month): the My business space. In the selector, **My agency** has a padlock and the words "With the Agency Pass".
- **Agency Pass** (€119 excl. VAT a month, 400 AI credits a month) and **Founder Pack**: both spaces. Switch from one to the other in one click.
- **The Ambassador program** is open in both spaces.


### When you arrive
Your office asks you one question: is your AI team **For my business** or **To start an agency**? This choice isn't final: it only sets where you start (your business quests, or the 7-day Challenge).

### Moving from the Business Pass to the Agency Pass
1. In the **Your space** selector, tap **My agency** (with its padlock).
2. The **Upgrade to the Agency Pass** page compares the two Passes in a table, line by line. Your current Pass is marked **Your Pass**.
3. Tap **Upgrade to the Agency Pass · €119 excl. VAT/month**. The change is settled on your Pass page, before you pay. Nothing is paid on this page.
4. Not now? Tap **Back to my office**.

After payment, your account moves to the My agency space on its own. You keep everything your team already made for your brand.

### If it doesn't work
- **My agency sends you to the Upgrade page**: your current Pass is the Business Pass, which doesn't open the Agency space.
- **The Upgrade page sends you back to your office**: your Pass already opens the My agency space.
- **No payment button in the iPhone or Android app**: nothing is bought in the app. Go to account.ylcnetwork.com in your browser.
- **You don't see Clients or Find clients**: you are in the My business space. Switch with the selector. See [Switch space](https://ylcnetwork.com/aide/switch-space).

> **Good to know**: no income is guaranteed in Agency mode. It depends on your clients and your work.

### See also
- [Switch space](https://ylcnetwork.com/aide/switch-space)
- [My office and your AI team](https://ylcnetwork.com/aide/your-office)
- [What is YLC?](https://ylcnetwork.com/aide/what-is-ylc)

## Switch space

URL: https://ylcnetwork.com/aide/switch-space
Business/Agency: Business + Agency · Getting started

Move from My business to My agency (or back) in one click, with the Your space selector at the top of the sidebar.

**In short**: at the top of the sidebar, tap your business or agency name, then choose **My business** or **My agency**. You land in your office, in the new space.

### Switch space on a computer
1. At the top of the left sidebar, tap the card with your name and your Pass (its tooltip says "Switch space").
2. The **Your space** list opens: **My business** ("Your AI team for your brand") and **My agency** ("Your AI team for your clients").
3. Tap the space you want. The tick shows the open space.


### Switch space on a phone
1. Tap **Menu** to open the sidebar.
2. Tap the card with your name, at the top.
3. Choose **My business** or **My agency**.

### What changes
- **My office** works for your brand (My business) or for your clients (My agency).
- **The tools** in the sidebar change: Clients, Find clients, My agency and My progress only exist in My agency.
- **What your team made** stays: switching space deletes nothing.

Your choice is saved on your account: you find it on all your devices.

### If it doesn't work
- **My agency has a padlock**: your Pass is the Business Pass. Tapping My agency opens the **Upgrade to the Agency Pass** page. See [My business or My agency](https://ylcnetwork.com/aide/business-or-agency).
- **Nothing changes after your click**: reload the page. If you are signed out, sign in again and retry.

> **Good to know**: without a Pass, both spaces open, but your team takes no missions until you have a Pass.

### See also
- [My business or My agency](https://ylcnetwork.com/aide/business-or-agency)
- [My office and your AI team](https://ylcnetwork.com/aide/your-office)
- [Today's action](https://ylcnetwork.com/aide/daily-action)

## My office and your AI team

URL: https://ylcnetwork.com/aide/your-office
Business/Agency: Business + Agency · Getting started

My office is the screen where you talk to your 8 AI employees: you write or dictate, the right employee takes it, and you are the boss.

**In short**: **My office** is your home screen. You write your request to the team, the right employee takes it, and anything that costs or goes public first comes as a card, with its price.


### Your 8 AI employees
- **Mila**, community manager and designer: posts, stories, carousels, logos and visuals (Ondra, Tapio, Glyphi, Klipa).
- **Leo**, video maker: motion-design videos, UGC-style video ads, editing, screen recordings, Studio images and videos (Motiv, Tolka, Montra, Vezzo).
- **Nora**, SEO expert: Google listing and reviews, blog articles, your website's search ranking (Clama, Ancra).
- **Sam**, sales rep: prospects, follow-ups as drafts, your contacts (Relka, Semblo).
- **Ana**, receptionist: your booking page (Cadra). Phone and WhatsApp are not open yet.
- **Eli**, assistant: your calendar, your meeting notes (Memra), your draft emails.
- **Kai**, web designer: websites (Vivra), your link page (Straby), short links and QR codes (Lanzo).
- **Zoé**, copywriter: sales pages, newsletters, courses (Didra), YouTube ideas and scripts (Kinzo).

### You are the boss
In the middle of the office, your character carries the line "You · the boss". You give the missions, the team shares them out.
1. Tap **Customize my character**.
2. Choose your first name, silhouette, style, outfit, hair, skin tone and jacket colour. You can start from a photo of your face (optional).
3. Tap **Create my character**.

Your first name changes for free, and your first figure is free. Everything is explained in [You, the boss: your name and your figure](https://ylcnetwork.com/aide/the-boss).

### Make a request
1. Write in **Your request to the team** (or dictate it), or tap a shortcut under **Ask in one click**. **See all** shows everything the team can do.
2. Tap **Send**. The right employee answers in the conversation.
3. If they need a few details, they ask you questions you answer in a tap. See [Why the team asks me questions](https://ylcnetwork.com/aide/why-questions).
4. The action comes as a **card** with its price: **Validate**, **Modify** or **Cancel**.

Posts stay as drafts, a new website stays private until you publish it, and follow-ups and emails stay as drafts: you send them.

### History
In the sidebar, **History** keeps your requests to the team and your conversations with each teammate. You can search, filter by teammate, **Pin**, **Archive** or **Delete**. See [History](https://ylcnetwork.com/aide/history).


### Film your office
1. In the office scene buttons, tap **Film my office**.
2. Check **Mission shown in the film**: your latest real mission is already written in. You can put another one.
3. Tap **Make the video**. An 18-second vertical video is made, ready for TikTok, Reels and Shorts.
4. Tap **Download the MP4** or **Share**.

The **Photo** button saves a picture of your office to your Downloads.

### What it costs
- **Messages**: 100 messages to your team are free every month, then 1 credit per message. The price of a paid message is shown before you send it.
- **The work**: each card shows its exact price before you validate.
- **Your character**: the first one is free, once per account. The next ones are paid in credits, price shown before anything is charged and refunded if it fails.
- **Filming your office** and **Photo**: no credits, everything is made in your browser.

### If it doesn't work
- **"This browser can't make the video."**: open the page in Chrome, Edge or Safari 17+.
- **"Your free messages for this month are used: this one costs 1 credit."**: your message goes for 1 credit, or wait for next month.
- **"Not enough YLC credits. Nothing was charged."**: tap **Top up**.
- **"Too many messages in a short time."**: try again in a few minutes.
- **"Your team is resting right now."**: try again in a moment.
- **"This client's Brain is too empty to do good work."** (My agency): complete the client's Brain, nothing was charged.

> **Good to know**: deleting a conversation in History can't be undone. What the team already created in the apps stays.

### See also
- [Why the team asks me questions](https://ylcnetwork.com/aide/why-questions)
- [You, the boss: your name and your figure](https://ylcnetwork.com/aide/the-boss)
- [History](https://ylcnetwork.com/aide/history)
- [What is a credit?](https://ylcnetwork.com/aide/credits)

## Why the team asks me questions

URL: https://ylcnetwork.com/aide/why-questions
Business/Agency: Business + Agency · Getting started

Before a deliverable, the employee asks a few questions as buttons, for a good result the first time. Nothing starts before you validate.

**In short**: before a logo, a website, posts or a video, the employee asks you a few quick questions, as buttons. Your answers give the right result the first time, and the exact price shows next.

### What it's for
A good logo, website or video depends on a few choices: style, goal, sections, tone, length, quality. Instead of guessing, the employee asks you, as if you set every option in the app yourself.


### Answer
1. The card shows for example "Mila has 3 quick questions before starting".
2. Tap your answer to each question. The **recommended** answer is already ticked from your brand: change it with one tap if you like.
3. Nothing fits? Tap **Other…** and write your answer, or dictate it.
4. Tap **See the price**. The price card appears just below.
5. Tap **Validate** to start, or **Cancel**.

### Go faster
- **Let Mila choose** (under a question): the employee chooses for you on that point.
- **Let Mila choose everything**: they choose it all and move on to the price.
- **Same as last time**: your choices from the last deliverable of the same kind.

Once answered, the card folds into one line, **Your choices**. Tap **Change** to go back to it.

### Express or Premium
For some deliverables, one question is about quality. For a video for example: **Express**, or **Premium**, the most polished, with a critical eye. Express usually takes 2 to 7 minutes, Premium 30 to 60 minutes, and you're told when it's ready.


### What it costs
Answering the questions costs nothing. The price shows on the card after **See the price**, and nothing is charged before **Validate**.

### If it doesn't work
- **"This could not be prepared. Change a choice or try again."**: change an answer, then tap **See the price** again.
- **"Brief 60% complete" and a "Missing: …" line**: some information about your brand is missing (or, in Agency mode, in the client's Brain). Fill it in for a better result.
- **A logo from a photo of a person**: without that person's consent, Mila cannot draw their likeness. Choose the option saying you have their consent, or a description for a fictional character.

> **Good to know**: the questions start nothing. Only **Validate** on the price card starts the work.

### See also
- [My office and your AI team](https://ylcnetwork.com/aide/your-office)
- [How many credits each action costs](https://ylcnetwork.com/aide/credit-costs)
- [Today's action](https://ylcnetwork.com/aide/daily-action)

## Today's action

URL: https://ylcnetwork.com/aide/daily-action
Business/Agency: Business + Agency · Getting started

Once your quests are done, your office suggests one useful thing to do each day, taken from what is really happening in your account.

**In short**: when your quests are done, the **Today's action** card replaces the quest. Every day, it gives you the next useful thing, with one button.


### Where the actions come from
They come from what happens in your apps, never made up. In Business mode, in this order:
- **Your Google reviews**: replies prepared by Nora to read, or new reviews waiting for a reply.
- **Your posts**: posts to approve in Ondra, or an empty week on your social accounts.
- **Your appointments** today in Cadra.
- **Your AI twin**: someone asked your AI twin for a meeting but hasn't booked yet.
- **Your AI avatar**: its video of the week is ready to publish.
- **An idea for today** otherwise: a newsletter, a small campaign, or a blog article if you have Ancra.

In Agency mode, once your 7-day Challenge is done, the card gives you one action at a time in the same way: for example following up on a quote or a demo with no answer, or getting paid for a delivered project.

### Use the card
1. Read the sentence and tap the button (for example **Approve my posts**, **Read my replies** or **Write the newsletter**).
2. For an idea, the request is placed in the input: read it, then send it to the team.
3. Tap **Done ✓** when it's done, or **Later** to push it to tomorrow.

Skipped some quests? **Go back to the skipped quests** brings them back.

### What it costs
The card is free. A request sent to the team counts in your free messages (then 1 credit per message), and each job shows its price before it starts.

### If it doesn't work
- **You don't see today's action**: it comes when all your quests are done (or your 7-day Challenge, in Agency mode).
- **The button sends you to the Pass**: a request to the team doesn't go out without a Pass.
- **The same action comes back**: what can be read in your apps (approved posts, answered reviews) disappears on its own once done. **Later** only hides it for today.

> **Good to know**: one action at a time, the most useful one. A suggestion (like creating your AI twin or your AI avatar) is only made once.

### See also
- [My office and your AI team](https://ylcnetwork.com/aide/your-office)
- [Why the team asks me questions](https://ylcnetwork.com/aide/why-questions)
- [My business or My agency](https://ylcnetwork.com/aide/business-or-agency)

## Open the apps

URL: https://ylcnetwork.com/aide/open-the-apps
Business/Agency: Business + Agency · Getting started

Every YLC app opens with your account, already signed in. Here is where to find them and which ones need a Pass.

**In short**: in the sidebar, open **Tools**, then **My apps**, and tap an app: it opens already signed in. Or just ask the right employee in your office.

### From your account
1. In the sidebar, tap **Tools**.
2. Tap **My apps**. The panel shows all your apps, with **Search an app…** and the **Recently opened** apps.
3. Tap an app: it opens, already signed in to your account.


On a phone, first tap **Menu** to open the sidebar.

### The All apps page
On [account.ylcnetwork.com/play/equipe?vue=apps](https://account.ylcnetwork.com/play/equipe?vue=apps), **All apps** shows every app with its name, sorted by what you deliver: **Websites and pages**, **Logos and visuals**, **Video**, **Social media**, **Sales and bookings** and **Others**.
- At the top, the **Studio** card: tap **Open the Studio**.
- Under each app, the teammate who uses it ("With Mila", "With Kai"…).
- Tap **Open**: the app opens in a new tab, already signed in.

### From the app's address
Most apps live on `<app>.ylcnetwork.com`, for example vivra.ylcnetwork.com or cadra.ylcnetwork.com. Sign in with your YLC account: it's the same account everywhere. The Green lives on thegreen.today.

### What it costs
- **The Green** and **Straby** open without a Pass (Straby as a limited free version), and **Klipa** is open to clippers.
- **Every other app** is included in the **Business Pass**, the **Agency Pass** and the **Founder Pack**.
- What you create in an app is paid in credits, price shown first.

### If it doesn't work
- **You don't see My apps**: without a Pass, the sidebar shows the **Unlock your whole team** card instead.
- **An app shows "With a Pass"**: it opens with a Pass.
- **The app asks you to sign in**: use the same email address as your YLC account.
- **An app is marked coming soon**: it isn't open yet (phone and WhatsApp, for example).

> **Good to know**: YLC speaks English, French and Romanian. Change the language in your account menu, **Language**: every app, your emails and your sign-in codes follow it.

### See also
- [My office and your AI team](https://ylcnetwork.com/aide/your-office)
- [The Business Pass and the Agency Pass](https://ylcnetwork.com/aide/the-pass)
- [Create your account and sign in](https://ylcnetwork.com/aide/create-account-sign-in)

## Your team on Telegram

URL: https://ylcnetwork.com/aide/telegram
Business/Agency: Business + Agency · Getting started

Talk to your 8 AI employees from your phone, on Telegram: in writing, by voice or with a photo, at the same prices as in your office.

**In short**: link Telegram once, then write or send a voice message: your request goes to the right employee. Every action comes back with its price and **Validate** / **Cancel** buttons.

### Link Telegram
1. Open the **My AI team** page of your account: [account.ylcnetwork.com/play/equipe?vue=outils](https://account.ylcnetwork.com/play/equipe?vue=outils).
2. In **Your team on Telegram**, tap **Link Telegram**.
3. A code shows (valid 10 minutes, single use). Tap **Open Telegram**.
4. Telegram opens with your code: tap **Start**, and it's linked.

### Then
- **Write or send a voice message**: your request goes to the right employee. Several jobs in one sentence? The team shares them out.
- **To choose an employee**, start with their first name ("Kai, …"), write "@mila …" or type /kai.
- **A photo or screenshot?** Add your request as the caption.
- **Every action** comes as a card with its price: nothing happens without your **Validate**. Some can be undone for 24 h.

**The commands**: /team (who does what), /credits (your balance and free messages), /brief (your team's brief), /creations (your latest creations), /undo (undo a recent action), /help.

### What it costs
The same prices and the same free messages as in your office: 100 free messages a month, then 1 credit per message. Each action shows its price first.

### If it doesn't work
- **The code no longer works**: it's valid 10 minutes. Tap **Link Telegram** again.
- **"Telegram: being set up by YLC"**: the link isn't open yet, try again later.
- **"Too many requests in a short time."**: try again in a few minutes.
- **The My AI team page sends you to the Pass**: your team works with a Pass.

> **Good to know**: Telegram follows your account's language. The commands change name with it (in French /equipe, /bilan…).

### See also
- [My office and your AI team](https://ylcnetwork.com/aide/your-office)
- [Use YLC from Claude or ChatGPT](https://ylcnetwork.com/aide/ai-connector)
- [What is a credit?](https://ylcnetwork.com/aide/credits)

## Use YLC from Claude or ChatGPT

URL: https://ylcnetwork.com/aide/ai-connector
Business/Agency: Business + Agency · Getting started

Connect your YLC account to Claude or ChatGPT with one address, and use your YLC apps from your conversation.

**In short**: in Claude or ChatGPT, add a custom connector with the address `https://account.ylcnetwork.com/mcp`, sign in to YLC and tap **Allow**.

### Connect it
1. In Claude or ChatGPT, add a **custom connector** with this address: `https://account.ylcnetwork.com/mcp`
2. Sign in with your YLC account (email and six-digit code).
3. The YLC screen tells you what the app will be able to do. Tap **Allow**.

### What it can do
- See your YLC credits and Pass, and read your YLC apps: videos, websites, designs, links, bookings, contacts and inbox, meeting notes, courses, recordings.
- Create for you in your apps: videos, UGC ads, websites, designs, social post drafts, short links, stories, Studio images and videos, video ideas and scripts, course drafts, rewritten texts, contacts.

### What it never does
It never deletes anything, never publishes or sells for you, and never sends a message on your behalf. It never sees your payments or your email. A Memra note-taker joins a meeting only when you confirm it.

### What it costs
Connecting is free. What it creates is paid in YLC credits, and it always tells you the price before spending.

### Disconnect it
1. Open your account menu, then **Settings**.
2. Go to **Connections**, **AI connectors** card.
3. Tap **Disconnect** next to the app.


### If it doesn't work
- **"This connection request has expired or was already used."**: go back to Claude or ChatGPT and connect again.
- **The screen mentions an app running on your computer**: only allow it if you just started this connection yourself.

> **Good to know**: only allow connections you just started yourself. If in doubt, tap **Deny**.

### See also
- [Your team on Telegram](https://ylcnetwork.com/aide/telegram)
- [What is a credit?](https://ylcnetwork.com/aide/credits)
- [Open the apps](https://ylcnetwork.com/aide/open-the-apps)

## History

URL: https://ylcnetwork.com/aide/history
Business/Agency: Business + Agency · Getting started

Find your requests to the team and your conversations with each teammate: search, filter, pin, archive or delete.

**In short**: **History** keeps everything you said to your AI team: your requests to the team and your conversations with each teammate. Tap a row to reopen it in your office.


### Open your history
1. In the sidebar, tap **History**, just below **My office**.
2. The page opens with **Pinned** at the top, then **Recent**.
3. Tap a row: the conversation reopens in your office, where you left it.

To go back, tap **Back to the office**. For a new request, tap **New request**.

### Sort and search
- The tabs: **All**, **Requests to the team**, **By teammate**, **Pinned** and **Archived**.
- **By teammate**: then pick a first name (Mila, Leo, Nora…) to see only their conversations.
- The search, **Search titles and messages…**, finds a word in a title or a message. **Clear** empties the search.
- At the bottom of the list, **Show more** loads older conversations.

### Tidy up one conversation
1. Tap the **three little dots** at the end of a row.
2. Choose **Pin** (it stays at the top), **Archive** (it leaves the office and waits in **Archived**) or **Delete**.
3. To undo, the same menu offers **Unpin** or **Unarchive**.

### Tidy up several conversations at once
1. Tap **Select**.
2. Tick the rows, or tap **Select all**.
3. Choose the action in the bar: **Pin**, **Archive** or **Delete**.
4. Tap the cross (**Exit selection**) to leave.

### On a phone
The page is the same. In **Select** mode, the action bar moves to the bottom of the screen, under your thumb.


### What it costs
Nothing. Opening, searching, pinning, archiving or deleting costs no credits.

### If it doesn't work
- **"The list couldn't load."**: tap **Try again**.
- **"That didn't work. Try again."**: the action didn't go through, do it again.
- **"Nothing yet."**: you haven't asked anything yet. Write your first request in your office.
- **The page sends you to the Pass**: your AI team works with a Pass.

> **Good to know**: **Delete** can't be undone. The messages go with the conversation. What the team already created in the apps, the actions already done and what it remembers about you all stay.

### See also
- [My office and your AI team](https://ylcnetwork.com/aide/your-office)
- [Your team settings](https://ylcnetwork.com/aide/team-settings)
- [The Studio and My creations](https://ylcnetwork.com/aide/studio)

## You, the boss: your name and your figure

URL: https://ylcnetwork.com/aide/the-boss
Business/Agency: Business + Agency · Getting started

In the middle of your office, the boss is you. Pick your first name, then create your figure in the team's style, from your choices or a photo.

**In short**: in your office, the ninth character is you: the boss who gives the missions. Your first name changes for free. Your figure is made in the Studio: the first one is free, once per account.


### Open the page
In **My office**, tap **Customize my character** (at the top, next to your thumbnail). If you already have a first name, the button reads **My character · your name**. You can also tap your character in the middle of the office.

### Change your first name
1. In **01 Name**, type your first name (24 letters at most).
2. Tap **Save**. It's free, and the name changes in the office right away.

### Create your figure
1. Choose your **Silhouette** (Woman, Man, Neutral), your **Style** (Classic, Creative, Tech, Laid-back), your **Outfit**, your **Hair**, your **Skin tone** and the **Jacket colour**.
2. **Your picks** sums it all up. The glow follows your colour; the figure itself is only made when you create it.
3. Optional, **From a photo**: drop a clear photo of your face (JPG, PNG or WebP, up to 10 MB), then tick "This is me, or I have this person's permission to use their photo."
4. Tap **Create my character**. The button shows the price, or "free" for your first figure.
5. Wait about a minute. The message **"Your character is in the office."** confirms it.

Prefer the old one? Tap **Back to the default figure**.

### What it costs
- **Your first name**: free.
- **Your first figure**: free, once per account.
- **The next ones**: 3 credits today (one Studio image and its background removal). The exact price is on the button before anything is charged, and your credits are refunded if it fails.

### If it doesn't work
- **"Creating your character needs the Pass."**: a paid figure needs an active Pass.
- **"Not enough credits."**: top up your credits, then try again.
- **"Tick the permission box to use a photo."**: tick the box under the photo.
- **"That photo can't be read."**: use a JPG or PNG under 10 MB.
- **"A first name of 1 to 24 letters."**: shorten or complete your name.
- **"Your character is already being made."**: wait for it to finish, about a minute.
- **"It didn't work: your credits were refunded. Try again."**: start it again.
- **"The price can't be read right now."** or **"The studio isn't available right now."**: try again in a moment.

> **Good to know**: only use your own photo, or the photo of someone who gave you permission.

### See also
- [My office and your AI team](https://ylcnetwork.com/aide/your-office)
- [The Studio and My creations](https://ylcnetwork.com/aide/studio)
- [What is a credit?](https://ylcnetwork.com/aide/credits)

## Your team settings

URL: https://ylcnetwork.com/aide/team-settings
Business/Agency: Business + Agency · Getting started

The week your team suggests, the tools you connect to it, Telegram, the morning brief and what it remembers about you, on one page.

**In short**: the **My AI team** page sets how your team works: its week, the tools it can read (Gmail, Google Drive, Notion…), Telegram, the morning brief and its memory. To talk to your team, go to your office.


### Open the page
Open [account.ylcnetwork.com/play/equipe?vue=outils](https://account.ylcnetwork.com/play/equipe?vue=outils). At the top, three shortcuts: **Talk to them in my office**, **What they can do** and **My creations**.

### This week
Your team suggests a few tasks for the week, with their price.
- In Agency mode, they are sorted **For your clients this week** (client by client), then **For your agency**.
- **Prepare** starts the task with the right teammate. Nothing goes out without your OK.
- **Dismiss** removes it from the list.

### Connected to your team
Connect a tool once: the teammates who need it use it. They read without asking, and tell you when they read. Anything that writes on your side (a draft, a row, an event) is shown to you first.
1. Find the tool: **Google Calendar / Outlook**, Gmail, Google Drive, Google Sheets, Outlook, Zoho Mail, Google Docs, OneDrive, Notion, Trello, Instagram, Facebook Pages or Mailchimp.
2. Tap **Connect**, then accept on Google, Microsoft or the tool's side.
3. Back on the page, **"Connected."** confirms it, and the tool shows **Connected**.
4. To cut it, tap **Disconnect**.

Tools marked **Later** can't be connected yet. If you connect two or more mailboxes, choose the one your team reads when you don't say which: **Make main**, or **All mailboxes**.

### Your team on Telegram
Tap **Link Telegram**, then **Open Telegram**: a code valid for 10 minutes links your account. Everything is explained in [Your team on Telegram](https://ylcnetwork.com/aide/telegram).

### The morning brief
Every morning, your team reads your accounts and suggests 1 to 3 concrete actions, in Eli's chat (and on Telegram if linked).
- Choose the time (from 5:00 to 12:00, your time).
- The **On** / **Off** button turns it on or off.
- **Get it now** prepares it right away.

### What your team remembers
Your brand (**My brand**) stays their reference. Here you see what you told them in the chat, for example "no posts on Sundays". Tap **Forget** to erase a memory.

### What it costs
- Connecting or disconnecting a tool, adjusting the page and erasing a memory: free.
- **The morning brief**: free, no credit and no free message used.
- **Prepare** a task: its price is shown next to it ("≈ … credits", "Free" or "In the app"), and the card shows it again before you validate.

### If it doesn't work
- **"Connection cancelled. Nothing was connected."**: you declined on the tool's side. Start again with **Connect**.
- **"This connection link has expired. Try again."**: tap **Connect** again.
- **"Signed in as someone else: nothing was connected."**: come back with the right account.
- **"Too many attempts. Try again later."**: wait a little.
- **A tool shows "Expired"**: connect it again.
- **"Nothing to suggest right now: everything looks in order."**: the brief found nothing to suggest.
- **The page sends you to the Pass**: your team works with a Pass.

> **Good to know**: your team never publishes or sends anything on its own. Emails, campaigns and events stay as drafts or cards until you click.

### See also
- [Your team on Telegram](https://ylcnetwork.com/aide/telegram)
- [Connect your calendar](https://ylcnetwork.com/aide/connect-calendar)
- [My office and your AI team](https://ylcnetwork.com/aide/your-office)

## Your settings

URL: https://ylcnetwork.com/aide/settings
Business/Agency: Business + Agency · Account & privacy

Your photo, first name and username, language, connections, emails, signing out everywhere and deleting your account.

**In short**: **Settings** gathers everything about your account in five groups: **Profile**, **Language**, **Connections**, **Emails** and **Account and security**. At the top, one pill per group takes you there.


### Open your settings
1. Tap your avatar at the bottom of the sidebar (**My account**).
2. Tap **Settings**.

### Profile
- **Your face**: the photo shown in your menu instead of your initial. **My photo** tab: drop a photo (JPG, PNG or WebP, up to 5 MB). **An avatar** tab: pick one of the sixteen glass sea creatures, then tap **Save**.
- **Your profile**: your **First name** (what your team calls you) and your **Username** (your public address and your ambassador link). Tap **Save**.
- **The person who invited you** (only if you came through an ambassador link): choose whether they see your first name, email and WhatsApp, and whether you receive their messages of encouragement.

### Language
Tap **English**, **Français** or **Română**. Every YLC app, your emails and your sign-in codes follow this choice, on all your devices.

### Connections
- **AI connectors**: apps like Claude or ChatGPT that you allowed. **Disconnect** removes their access. See [Use YLC from Claude or ChatGPT](https://ylcnetwork.com/aide/ai-connector).
- **Your calendar**: **Connect** or **Manage**. See [Connect your calendar](https://ylcnetwork.com/aide/connect-calendar).
- **Canva**: **Connect** or **Manage**. See [Connect Canva](https://ylcnetwork.com/aide/connect-canva).

### Emails
Tick or untick "Send me the onboarding tips", then tap **Save**. Sign-in codes, receipts and messages about your Pass always reach you.

### Account and security
- **Security**: **Sign out of every app** closes your YLC account on every site and every device. Useful if you lost a phone.
- **Your data**: **Your data, in short**, **Privacy policy**, **Terms** and **Delete my data**.
- **Delete my account**: see [Delete your account](https://ylcnetwork.com/aide/delete-account).

### What it costs
Nothing. Your settings cost no credits.

### If it doesn't work
- **"That username is taken. Try another one."**: choose another username.
- **"3 to 20 characters: lowercase letters, digits and _ only."**: no spaces, no capitals, no accents.
- **"5 MB at most."** or **"JPEG, PNG or WebP only."**: use another photo.
- **"That didn't save. Try again in a moment."**: try again.
- **You don't see the calendar or Canva**: these connections aren't open yet.

> **Good to know**: your username is also your public address and your ambassador link. Change it with care.

### See also
- [Your data and your privacy](https://ylcnetwork.com/aide/your-data)
- [Delete your account](https://ylcnetwork.com/aide/delete-account)
- [Use YLC from Claude or ChatGPT](https://ylcnetwork.com/aide/ai-connector)

## Connect your calendar

URL: https://ylcnetwork.com/aide/connect-calendar
Business/Agency: Business + Agency · Getting started

Connect Google Calendar or Outlook once: Memra, Cadra and your AI team use it for your meetings and bookings.

**In short**: connect your calendar once in your YLC account. Memra joins the meetings you choose, Cadra shows your free slots and adds the bookings, and Eli and Ana use it in your office.


### Open the page
- From **Settings** › **Connections**, **Your calendar** card: tap **Connect** (or **Manage** if it's already done).
- Or from an app (Memra, Cadra) that asks you: the page opens in a new tab.

### Connect your calendar
1. Tap **Connect Google Calendar** or **Connect Outlook**.
2. Google or Microsoft asks you to allow "Composio": it's the service that holds this connection for YLC. Accept.
3. You come back to the page: **Connected as** and your address show up.
4. If you came from an app, tap **Back to** that app, or just close the tab.

You can connect both Google Calendar and Outlook.

### What is read and written
- **Read**: the events of your main calendar (time, title, meeting link), only when an app needs them.
- **Written**: only the bookings you accept in Cadra.
- Nothing is sold or used for ads.

### Disconnect
Tap **Disconnect**. YLC apps can no longer read your calendar. You can also remove access from your Google or Microsoft account.

### What it costs
Nothing. Connecting or disconnecting your calendar costs no credits.

### If it doesn't work
- **"The connection wasn't completed. Nothing was connected."**: start again and accept on Google or Microsoft.
- **"This connection link expired or was opened in another browser."**: start again in the same browser.
- **"You were signed in with another YLC account when you came back."**: sign in with the right account, then start again.
- **"Too many attempts. Try again in an hour."**: wait an hour.
- **"This connection stopped working"**: access was removed or expired. Tap **Reconnect**.
- **"Calendar connection isn't open yet."**: nothing to do on your side, it's coming soon.

### See also
- [Memra](https://ylcnetwork.com/aide/app-memra)
- [Cadra](https://ylcnetwork.com/aide/app-cadra)
- [Your team settings](https://ylcnetwork.com/aide/team-settings)

## Connect Canva

URL: https://ylcnetwork.com/aide/connect-canva
Business/Agency: Business + Agency · Getting started

Connect your Canva account once: open your YLC creations in Canva to edit them, and bring your Canva designs into your apps.

**In short**: connect Canva once in your YLC account. Then you open your Glyphi designs and Studio images in Canva to edit them, and bring your Canva designs into Straby, Ondra and Tapio.


### Open the page
- From **Settings** › **Connections**, **Canva** card: tap **Connect** (or **Manage** if it's already done).
- Or from an app that asks you ("Connect Canva first"): the page opens in a new tab.

### Connect Canva
1. Tap **Connect Canva**.
2. Canva opens: sign in and accept.
3. You come back to the page: **Canva is connected.** and **Connected as** with your Canva name show up.
4. If you came from an app, tap **Back to** that app, or close the tab.

### Then, in your apps
- On a Studio image or a Glyphi design, tap **Open in Canva**.
- For a carousel edited in Canva, tap **Get it back from Canva**: your Canva version replaces the slides.

### What is sent and read
- **Sent to Canva**: only the files you choose, when you tap **Open in Canva**.
- **Read**: the list of your designs and the ones you import, when you open the picker. Never in the background.

### Disconnect
Tap **Disconnect Canva**. YLC apps can no longer reach your Canva account.

### What it costs
- Connecting or disconnecting Canva: free.
- Opening a carousel in Canva: free, with the Agency Pass.

### If it doesn't work
- **"You cancelled on Canva's side. Nothing was connected."**: start again and accept on Canva.
- **"This connection link expired. Try again."**: tap **Connect Canva** again.
- **"You were signed in with another YLC account when Canva sent you back."**: sign in with the right account, then start again.
- **"Canva didn't confirm the connection."**: try again in a moment.
- **"Too many attempts. Try again in an hour."**: wait an hour.
- **"Your Canva connection has expired."**: reconnect Canva, then try again.
- **"Canva isn't connected to YLC yet."**: nothing to do on your side, it's coming soon.

> **Good to know**: a design that uses Canva Pro elements can't be exported if your Canva plan doesn't allow them.

### See also
- [Glyphi](https://ylcnetwork.com/aide/app-glyphi)
- [The Studio and My creations](https://ylcnetwork.com/aide/studio)
- [Your settings](https://ylcnetwork.com/aide/settings)

## Integrations and automations

URL: https://ylcnetwork.com/aide/integrations
Business/Agency: Business + Agency · Getting started

Connect your inbox, calendar or documents to your AI team, choose who has access, and switch on ready-made automations.

**In short**: the **Integrations** page connects your tools (Gmail, Google Calendar, Notion, Telegram…) to your AI team, once. The **Automations** tab switches on ready-made recipes with one switch. Nothing is sent, published or paid without your click.


### Open the page
1. In the bar, open **Tools**, then tap **Integrations**. It's also in your account menu.
2. At the top, two tabs: **Integrations** (the catalog) and **Automations** (the recipes). A small number next to them shows how many are connected or switched on.

A connection belongs to your account: both your spaces, **My business** and **My agency**, share it.

### Connect a tool
1. Look at **Connected**: what you've already connected. If it's empty, start with your inbox or your calendar: that's what helps your team most.
2. To find a tool, type its name in **Search integrations…**, or tap a category: **Email & calendar**, **Documents**, **Social media**, **Messaging**, **Newsletters**, **Design**, **Website & SEO**, **AI assistants**. **All** shows them all again.
3. Tap a card: its details open.
4. Tap **Connect in 1 click**. A small window opens so you can give your consent at Google, Microsoft or the service. It may name “Composio”: it's the partner that holds this connection for YLC.
5. Give your consent. The small window closes by itself and the page shows “Connected: your team can use it.”

On a phone, or if your browser blocks the small window, the connection opens in the same tab, then brings you back to the page.

### What each card says
- **Connected**: it's on.
- **Connect**: not connected yet, tap the card.
- **Reconnect**: the connection expired. Open the details and tap **Reconnect**.
- **In its app**: it's connected somewhere else. Google Search Console is connected in Ancra (**Open Ancra** button).
- **Not open yet**: not available on YLC yet.
- **Agency Pass**: publishing on TikTok, Instagram and YouTube needs the Agency Pass.

### The details of an integration
- **What your team can do with it**: each employee and what they do with it. For example, for Gmail, Eli reads and searches your emails, Sam prepares reply drafts.
- **Who has access**: once the tool is connected, one switch per employee. Switch an employee off: they won't see this connection in their chat anymore. Switch them back on anytime.
- At the bottom, a line says what's safe. For example: “Nothing is ever sent: drafts stay in your Gmail, you send them yourself.”
- **Disconnect** removes the connection, after a confirmation: “Your team won't have access anymore.”

A few work a little differently:
- **Telegram**: tap **Connect in 1 click**. A code appears: send it to the bot (**Open Telegram** button). Then you talk to your whole team from your phone.
- **Canva**: **Connect Canva** takes you to your account's Canva page.
- **Claude · ChatGPT**: the details give you an address. Tap **Copy** and add it as a connector in Claude or ChatGPT. Connected assistants show below, each with **Disconnect**.
- **TikTok · Instagram · YouTube**: with the Agency Pass, tap **Connect my accounts**, then **Refresh** when you're done.
- **Zoho Mail**: when connecting, type the end of your Zoho Mail address (eu for mail.zoho.eu).

### “Coming soon” integrations
Below the catalog, the **Coming soon** row shows what's next: HubSpot, Pipedrive, Stripe, Shopify and WhatsApp. You can't connect them yet.

### Automations
Open the **Automations** tab. Each card is a ready-made recipe: one switch, and your team takes care of it. The word at the bottom of the card says **On** or **Off**.


- **The morning brief** (Eli): every morning, Eli reads your accounts (quotes, reviews, pages, links) and suggests 1 to 3 actions, in your office and on Telegram if linked. Once it's on, pick the time in **Time (your time zone)**, from 5 am to 12 pm.
- **Your important emails, every morning** (Eli): Eli lists the unread emails Gmail marks as important (last 24 hours), with sender and subject. No email is opened or marked as read. It needs Gmail: if it's not connected, tap **Connect Gmail**.
- **The plan for the week** (Eli): every Monday, each employee suggests 1 to 5 tasks. Nothing starts without your click.
- **A Google review after each meeting** (Nora): after a Cadra booking, Clama sends your client a Google review request, once per person every 90 days.
- **A Google review after each sale** (Nora): the same after a sale in your shop.
- **Told as soon as a prospect reaches out** (Sam, **My agency** space): when a prospect fills in your showcase, Sam tells you right away with their name, business and need. The prospect is already in My clients.

Both Google review recipes need your Clama listing with your Google review link. Otherwise the switch is greyed out: tap **Set up in Clama**.

At the start, the morning brief and the plan for the week are on. The others are off.

### What it costs
Connecting a tool, switching an employee off or disconnecting costs nothing.

For automations, the price is written on each card:
- The morning brief: **Free · 0 credits**.
- Your important emails, every morning: **Free · 0 credits, no AI**.
- The plan for the week: **Plan free**. A task you approve costs its price, shown first.
- Both Google reviews: **0 credits · included in Clama**.
- Told as soon as a prospect reaches out: **Free · 0 credits**.

### If something goes wrong
- “The connection wasn't completed. Nothing was connected.”: you declined or closed the consent page. Start again with **Connect in 1 click**.
- “This connection link expired or was opened in another browser. Try again.”: start again from the same browser.
- “You were signed in with another YLC account when you came back.”: sign in with the right YLC account, then try again.
- “The connection page didn't open. Try again in a moment.”: wait a little, then try again.
- “Too many attempts. Try again in an hour.”: wait an hour.
- “This connection isn't open on YLC yet.”: this tool isn't available yet.
- “The setting wasn't saved. Try again.”: the switch went back to where it was. Tap it again.
- A card shows **Reconnect**: open the details and tap **Reconnect**.

> **Good to know**: a work Outlook account may need your Microsoft admin's approval. Some Mailchimp actions need its Essentials plan.

> **Good to know**: building your own automations is coming soon. For now, these are ready-made recipes.

### See also
- [Connect your calendar](https://ylcnetwork.com/aide/connect-calendar)
- [Connect Canva](https://ylcnetwork.com/aide/connect-canva)
- [Your team on Telegram](https://ylcnetwork.com/aide/telegram)
- [Use YLC from Claude or ChatGPT](https://ylcnetwork.com/aide/ai-connector)
- [Your team settings](https://ylcnetwork.com/aide/team-settings)

## Your first day in Business mode

URL: https://ylcnetwork.com/aide/first-day-business
Business/Agency: Business · My brand & quests

From Léa's question to your first logo: what happens on day one when your AI team works for your brand.

**In short**: you pick "For my business", give your brand name and set your logo, for free. Then the Business Pass puts your 8 AI employees to work, one quest at a time.

### Pick your space
1. Sign in at [account.ylcnetwork.com](https://account.ylcnetwork.com) with your email and the six-digit code you receive.
2. In **My office**, Léa asks you one question: do you want your AI team for your business, or to start an agency?
3. Tap **For my business**.

This choice isn't final: it only sets where you start. Later, you switch spaces with the **Your space** selector at the top of the sidebar.


### Give your brand name
1. On the **Today's quest** card, tap **Give my business name**.
2. Type the name (for example "Martin Bakery").
3. Tap **That's the name**.

It's free, even without a Pass.

### Set your logo
Two free ways, even without a Pass:
- **The express logo**: open **My brand**, block **Your express logo**. Pick your colours, then your logo, and tap **Use this logo and these colours**. It uses no AI and costs nothing.
- **You already have a logo**: tap **I already have a logo: import it**. You land on **My brand**, block **Logos**: tap **Add a logo** (PNG, JPG or WebP, 5 MB max).

As soon as your brand has a name and a logo, your first quest ticks itself. A custom logo drawn by Mila in Glyphi needs the Business Pass.


### Unlock your team
Without a Pass, the sidebar shows **My office**, **My brand**, **Ambassador** and an **Unlock your whole team** card. The quest card offers **Get the Business Pass · €59 excl. VAT/month**.

The Business Pass gives you 150 AI credits a month, every app, and your 8 AI employees working for your brand. You can take it monthly, or yearly with two months free (€590 excl. VAT). Payment happens on Whop.

### Send your first real request
1. On the **Today's quest** card, tap the big button (for example **Create my website**). The request is typed into the office input.
2. Tap **Send**.
3. The employee asks a few quick questions. Tap your choices, or **Let Kai choose everything** (the name changes with the employee).
4. Tap **See the price**. The exact price shows up: nothing starts before you launch.

### What it costs
- Your name, the express logo and importing a logo: free.
- The Business Pass: €59 excl. VAT a month, or €590 excl. VAT a year.
- Your messages to the team: 100 free every month, then 1 credit per message.
- Every deliverable (logo, website, video…) shows its price in credits before it starts. Prices are in [Your business quests](https://ylcnetwork.com/aide/business-quests).

### If it doesn't work
- **"Your logo couldn't be saved. Try again in a moment."**: wait a few seconds and tap **Use this logo and these colours** again.
- **"Your brand was changed somewhere else in the meantime"**: tap **Reload**, then try again.
- **"My agency" has a padlock**: that's normal. This space opens with the Agency Pass.
- **No sign-in code**: see [I didn't get my sign-in code](https://ylcnetwork.com/aide/sign-in-code).

> **Good to know**: nothing is charged without your OK. Posts stay as drafts, and a new website stays private until you publish it.

### See also
- [My brand: your brand's Brain](https://ylcnetwork.com/aide/my-brand)
- [Your business quests](https://ylcnetwork.com/aide/business-quests)
- [Business mode or Agency mode](https://ylcnetwork.com/aide/business-or-agency)
- [The Business Pass and the Agency Pass](https://ylcnetwork.com/aide/the-pass)

## My brand: your brand's Brain

URL: https://ylcnetwork.com/aide/my-brand
Business/Agency: Business · My brand & quests

Your logo, colours, voice and contact details, written once: your whole AI team and every app follow them.

**In short**: **My brand** is the sheet your whole team follows. The fuller it is, the better the work. Fill it in by hand, or let YLC find everything about your brand for 5 credits.

### Open My brand
In the sidebar, tap **My brand**. In your office, the **My brand · 60% · Complete →** pill (the percentage changes) leads to the same place.

At the top of the page, the **Brain …% complete** gauge and the **Missing:** line tell you what's left to give.


### Find everything about your brand
1. In the **Find everything about my brand** block, type your brand name and city, or paste a link (your website, your Instagram, your Google Maps listing…).
2. Tap **Find**.
3. The screen shows the price: 5 credits, refunded if nothing is found. Confirm to start the search.
4. Review the suggested fields. Those marked **to check** deserve a look. Untick the photos you don't want to keep.
5. Tap **Save my brand**.

### Fill it in by hand
The blocks on the page:
- **Identity**: the name, tagline, what you do, the description.
- **Logos**: tap **Add a logo**, then pick its use (Main, Icon, Horizontal, One colour).
- **Colours**: tap **Add a colour**, then give it a role (Main, Secondary, Accent, Background, Text).
- **Voice**: the **Tone of voice**, meaning how your brand speaks. Your apps' AI reads it before writing for you.
- **Contact details**: email, phone, address, website, legal notice, opening hours.
- **Social networks**: a link or a username (@yourname). For WhatsApp, your number.
- **Photos**: tap **Add photos**.

When you're done, tap **Save my brand**. The message **"Saved. Your apps will use it from now on."** confirms it.

### How your apps follow it
- What you create from now on follows your brand.
- Anything you changed by hand inside an app stays as you set it.
- For what's already published, the app asks you first: "Your brand changed, apply?"

### Go back
The **History** block keeps every version. Tap **Restore** on an older version: it becomes the newest one, nothing is lost.

### Receive your brand from your agency
Your agency prepared your brand in YLC? It sends you a link.
1. Open the link, then sign in (or create your YLC account).
2. The **Your brand, prepared for you** page opens: your agency prepared your logo, colours and contact details there.
3. Tap **Accept my brand**. Nothing happens without your click.
4. **"Done: it's your brand now."**: tap **See my brand**.

### What it costs
- Filling in and saving your brand by hand: free.
- The express logo: free.
- **Find everything about my brand**: 5 credits, refunded if nothing is found. Searching again within 30 days is free.

### If it doesn't work
- **"Reading a website needs an active Pass."**: the search needs the Business Pass.
- **"Not enough credits. Nothing was charged."**: top up your credits, then try again.
- **"Nothing reliable found"**: try the exact name and city, or your website. Your credits were refunded.
- **"Your brand was changed somewhere else in the meantime"**: tap **Reload**, then save again.
- **"Only PNG, JPG or WebP images."** or **"This image is over 5 MB."**: pick another file.
- **"This link is invalid or has expired."**: ask your agency for a new one.
- **"You already have a brand in YLC."**: ask your agency to send you the details instead, or clear yours first.
- **"This brand has already been handed over, or no longer exists."**: check with your agency.

> **Good to know**: My brand is shown to no one. Only what you publish (your website, your posts…) becomes public.

### See also
- [Your first day in Business mode](https://ylcnetwork.com/aide/first-day-business)
- [Your business quests](https://ylcnetwork.com/aide/business-quests)
- [How your brand is pronounced in videos](https://ylcnetwork.com/aide/brand-pronunciation)

## Your business quests

URL: https://ylcnetwork.com/aide/business-quests
Business/Agency: Business · My brand & quests

Six quests, one at a time, to launch your brand: logo, website, posts, video, Google reviews and booking page.

**In short**: your office gives you one quest at a time. One button, and the right employee gets to work. A quest only ticks once the work really exists in your account.

### The six quests
1. **Your brand: its name and logo**, with Mila. Button **Create my logo**.
2. **Your website**, with Kai (Vivra). Button **Create my website**.
3. **This week's posts**, with Mila (Ondra). Button **Prepare my posts**.
4. **Your presentation video**, with Leo (Motiv). Button **Create my video**.
5. **Your Google reviews**, with Nora (Clama). Button **Collect my reviews**.
6. **Your booking page**, with Ana (Cadra). Button **Create my booking page**.


### Do a quest
1. In **My office**, look at the **Today's quest** card.
2. Tap the big button. The request is typed into the input.
3. Tap **Send**, answer the quick questions, then tap **See the price**.
4. Confirm when the price suits you. Nothing is charged without your OK.

### Already have something?
Next to the big button, a link saves you time:
- **I already have a logo**: import it into My brand.
- **I already have a website**: type its address and tap **That's my site**. It goes into My brand, for free. You can then **Fill my brand from this site** (1 credit).
- **I already have Google reviews** and **I already have a booking tool**: one tap, and the quest counts as done.

### Skip a quest
Tap **Skip this quest** (in small print): the next one comes up. The skipped quest waits for you at the end. The first quest, your brand, can't be skipped.

### When a quest ticks
- Your brand: when My brand has a name and at least one logo.
- Your website: when a Vivra website is ready, or when My brand has your website address.
- Posts: when a post exists in Ondra.
- Video: when a Motiv video has been rendered.
- Reviews: when your business is added in Clama.
- Booking: when a page exists in Cadra.

Every quest done raises **Your business level**: New, Launched, On its way, Solid, Pro, At the top.

### After the six quests
The card becomes **Today's action**: every day, the next useful thing (reviews to answer, posts to approve, a week with no posts…). Tap **Done ✓** or **Later**. If you skipped quests, the **Go back to the skipped quests** link brings them back.

### What it costs
Naming your brand is free. The rest needs the Business Pass. Current prices in credits, Express version (Premium in brackets):
- A complete logo in Glyphi: 16 credits (25).
- A Vivra website: 15 credits (30).
- A Motiv video: 25 credits (70).
- A post with a visual in Ondra: 3 credits (4).

The employee always tells you the exact price before starting. Sending your request uses your 100 free messages of the month, then 1 credit per message.

### If it doesn't work
- **The quest doesn't tick**: it ticks once the deliverable really exists (a website ready, a video rendered…). Work in progress doesn't count yet.
- **"This address can't be read. Type your site, e.g. mysite.com."**: type only the address, with no spaces.
- **The big button offers the Pass**: without a Pass, only naming your brand is open.

> **Good to know**: in Agency mode, these quests are replaced by the 7-day Challenge.

### See also
- [Your first day in Business mode](https://ylcnetwork.com/aide/first-day-business)
- [My brand: your brand's Brain](https://ylcnetwork.com/aide/my-brand)
- [How many credits each action costs](https://ylcnetwork.com/aide/credit-costs)

## How your brand is pronounced in videos

URL: https://ylcnetwork.com/aide/brand-pronunciation
Business/Agency: Business · My brand & quests

The voice-over says your brand name wrong? Fix it in Motiv: only the voice changes, captions keep the real spelling.

**In short**: if the voice-over of a Motiv video says your name wrong (for example "Team4planet" read in the wrong way), you write how it should sound. Motiv redoes only the lines that say it, and remembers it for your next videos.

### Fix it from the video
1. Open your video in Motiv once it's ready.
2. Open the **Change a voice-over line** block.
3. Tap **Fix how my brand is pronounced**.
4. Write the name the way it sounds (for example "Team four planet"). Motiv already suggests a first version.
5. Tap **Save and redo the line** (or **Save and redo the … lines**). The price is written on the button.

The new MP4 arrives in a few minutes.

### Fix it by talking to Leo
The **Fix how my brand is pronounced** link only shows for a name that may be misread (a digit inside the word, capital-letter initials, a capital letter in the middle). For any other word:
1. In Motiv, tap **Edit by chatting**.
2. Tell Leo which word is pronounced wrong and how it should sound.
3. Leo records the pronunciation, redoes the lines concerned and tells you how many credits it used.

### What changes, what doesn't
- Only the voice changes. Captions and on-screen text keep the real spelling.
- The pronunciation is remembered: your next Motiv videos use it on their own, when the name is spelled the same as in My brand.
- If no line of the video says the name, nothing is redone and nothing is charged: the pronunciation is only remembered.

### What it costs
- Remembering a pronunciation: free.
- Each line redone: 1 credit, or 2 credits if the video has captions.

### If it doesn't work
- **"An edit is already running on this video. Try again in a moment."**: wait for the edit to finish.
- **"The new voice could not be made. Nothing was charged."**: try again a bit later.
- **The button stays greyed out**: the pronunciation you wrote is the same as the name. Write it differently.
- **Not enough credits**: Leo tells you. Top up, then ask him again.

> **Good to know**: for now, pronunciation can only be fixed in Motiv. My brand has no field for it, and the other apps (Tolka, the Studio…) don't use it.

### See also
- [Motiv](https://ylcnetwork.com/aide/app-motiv)
- [My brand: your brand's Brain](https://ylcnetwork.com/aide/my-brand)
- [How many credits each action costs](https://ylcnetwork.com/aide/credit-costs)

## Success in the Business space

URL: https://ylcnetwork.com/aide/business-success
Business/Agency: Business · My brand & quests

Success lists Léa's help videos the way your Business menu is laid out: one section per tab.

**In short**: **Success** is the library of help videos. In Business mode, it follows your Business menu: your office, your quests, My brand, the Studio, Ambassador and My apps.

### Open Success
1. In the sidebar, open **Tools**.
2. Tap **Success**.


### The sections of the Business space
- **My office**: talk to your AI team.
- **Your quests**: one quest a day to launch your brand.
- **My brand**: your brand and its Brain.
- **Studio**: your creations, your images, videos and voices.
- **Ambassador**: your link, your results and your kit.
- **My apps**: every app in your Pass.

At the top, **Sections** filters the library, and **All videos** shows everything again.

Without a Pass, Success only shows the sections of your sidebar: **My office**, **My brand** and **Ambassador**.

### The space changes, so does the library
Success shows the library of the space that's open. Switch to **My agency** with the **Your space** selector: you see the agency one.

### If it doesn't work
- **"Video coming soon"**: Léa is preparing the video for this section. The tutorials are being remade, and most sections don't have their video yet.
- **A video is in another language**: videos exist in French and English. When yours is missing, the screen says which language it's in.

> **Good to know**: Success is free and uses no credits.

### See also
- [Your first day in Business mode](https://ylcnetwork.com/aide/first-day-business)
- [Your business quests](https://ylcnetwork.com/aide/business-quests)
- [Your office and your AI team](https://ylcnetwork.com/aide/your-office)

## Delete your account

URL: https://ylcnetwork.com/aide/delete-account
Business/Agency: Business + Agency · Account & privacy

You delete your YLC account yourself from Settings: what happens, what is kept, and the The Green exception.

**In short**: in **Settings**, at the very bottom, **Delete my account**. Your Pass is cancelled at Whop first, then your account is deleted at once, in every app. It's final.

### Delete your account
1. Sign in at [account.ylcnetwork.com](https://account.ylcnetwork.com).
2. Open your account menu (your avatar), then **Settings**.
3. At the very bottom, tap **Delete my account**.
4. Follow the steps: what your account holds, then **Why are you leaving?** (one reason is enough).
5. Read **Here's exactly what will happen**.
6. Type **DELETE** to confirm, then tap **Delete my account for good**.

At every step, **I'm staying** stops everything.


### What happens
- First, your Pass is cancelled at Whop: nothing more is charged. If Whop refuses, nothing is deleted and the screen tells you.
- Then your account is deleted at once, with everything in it, in every app: profile, brand, creations, credits and conversations with your team.
- Straby is told and deletes the account it had linked to yours.
- You are signed out on every device.

### What is kept
- Your payment records, at Whop and on our side for accounting, no longer linked to your account.
- Subscriptions to Semblo experts are sold by the experts on Whop: cancel them from your Whop account.

### Before you delete
- **Just want to stop paying?** Stop your Pass renewal: your account stays. See [Change or stop your Pass](https://ylcnetwork.com/aide/change-cancel-pass).
- **Your Pass is less than 14 days old?** You can still withdraw. Do that first, from your Pass page. See [Refunds and the 14-day withdrawal](https://ylcnetwork.com/aide/withdrawal-refunds).
- There is no automatic refund for the period already started.

### If it doesn't work
- **You can't sign in any more**: write to support@ylcnetwork.com from your account's email address, or use the [Delete your data](https://account.ylcnetwork.com/en/suppression-donnees) page.
- **Whop refuses the cancellation**: nothing is deleted. Try again later, or chat with us.

> **Good to know**: if you took part in a The Green draw that has already been held, your account is anonymised instead of deleted. Your email, name, bio, username, photo and creations are erased. Only the line that proves the draw stays, without your name. The button is then called **Anonymise my account**.

### See also
- [Your data and your privacy](https://ylcnetwork.com/aide/your-data)
- [Change or stop your Pass](https://ylcnetwork.com/aide/change-cancel-pass)
- [Refunds and the 14-day withdrawal](https://ylcnetwork.com/aide/withdrawal-refunds)

## Your data and your privacy

URL: https://ylcnetwork.com/aide/your-data
Business/Agency: Business + Agency · Account & privacy

What YLC keeps, why, for how long, and what you can do yourself from your Settings.

**In short**: your work stays in your account and belongs to you. Nothing is sold, nothing is used for advertising. You handle the main things yourself in **Settings**.

### What we keep, and why
- **Your email**: to send you your sign-in code and reach you about your account. New accounts also get a few guidance emails, which you can turn off.
- **Your work** (your brand, creations, contacts, meetings…): it stays in your account and is shown to no one, except what you publish.
- **Your payments**: handled by Whop. Your card never reaches us.

### Your AI team and your data
Your AI team writes with Anthropic. It receives what you write to the team and your brand, never your account's email address or your payments. Under its terms, it doesn't use them to train its models. Your team reads your apps to prepare its work, but never sends, publishes or spends anything without your approval.

### For how long
Your data lives as long as your account exists, except for these shorter periods:
- Memra meetings: 90 days;
- email addresses in Clama review requests: 180 days;
- Straby page statistics: 400 days.

### What you can do yourself
Open your account menu, then **Settings**:
1. **Profile**: correct your name and photo.
2. **Emails**: turn off the guidance emails.
3. **Connections**: remove a connected tool (calendar, Canva, Telegram…).
4. **Security**: **Sign out of every app**, useful if you lost a phone.
5. **Your data**: the privacy policy, the terms and the **Delete my data** page.

### If it doesn't work
For a copy of your data, or any other right (access, correction, objection), write to support@ylcnetwork.com. A person answers you.

> **Good to know**: every detail is in the [Privacy policy](https://account.ylcnetwork.com/en/privacy) and the [Terms](https://account.ylcnetwork.com/en/terms).

### See also
- [Delete your account](https://ylcnetwork.com/aide/delete-account)
- [Create your account and sign in](https://ylcnetwork.com/aide/create-account-sign-in)

## I didn't get my sign-in code

URL: https://ylcnetwork.com/aide/sign-in-code
Business/Agency: Business + Agency · Troubleshooting

What to check when the six-digit code doesn't arrive, and what the messages on the sign-in screen mean.

**In short**: the code usually arrives within seconds and is valid for ten minutes. Check your spam, check the address, then ask for a new code and use the latest one.

### Check, in this order
1. **Wait a minute**, then look in your **spam** folder or the **Promotions** tab. The email comes from noreply@ylcnetwork.com.
2. **Check the address** shown under "Code sent to…". A typo sends the code elsewhere. Tap **Use a different address** to fix it.
3. **Ask for a new code**: tap **Use a different address**, type your address again, then **Send my code**. Always use the latest code: it expires after ten minutes.
4. **Paste the code** with **Paste the code**, then tap **Sign in**.


### The messages on the screen
- **"That code is wrong or has expired."**: ask for a new code and type the latest one.
- **"Enter the six digits from the email."**: the code has six digits, no spaces.
- **"Too many attempts. Wait a few minutes, then try again."**: too many codes asked in a row. Wait a little.
- **"This looks like a temporary address."**: disposable addresses are refused. Use an address you keep.
- **"The anti-robot check didn't go through"**: reload the page, or try on Wi-Fi.
- **"Could not send the code. Try again."**: try again in a moment.

> **Good to know**: there's no password. The same email and the same code open every YLC app.

### Still stuck?
Write to support@ylcnetwork.com with the email address you used.

### See also
- [Create your account and sign in](https://ylcnetwork.com/aide/create-account-sign-in)
- [The apps on your phone](https://ylcnetwork.com/aide/mobile-apps)

## Payment problems

URL: https://ylcnetwork.com/aide/payment-problems
Business/Agency: Business + Agency · Troubleshooting

A declined card, a Pass that doesn't show up, credits not there yet, a renewal that didn't go through.

**In short**: payment happens on Whop, by card, Apple Pay or Google Pay. Most of the time, you just wait a few seconds, try again, or update your card from **My Pass and invoice**.

### Card declined
1. Try another card, or Apple Pay, or Google Pay.
2. Check with your bank that online payments are allowed.
3. Start the payment again from the Pass page.

### Paid, but the Pass doesn't show up
- After paying, the **Confirming your payment…** screen updates on its own. It takes a few seconds.
- Check that you paid while signed in with the right email address.
- Reload your account page after a minute.

### Paid credits not there yet
After a top-up, your credits reach your balance within seconds. If the screen says **"Payment received but not yet credited"**, try again: you won't be charged twice.

### Your renewal didn't go through
On the **Credits** page, a box says your Pass payment didn't go through.
1. Tap **Settle the payment**.
2. On the Whop page, update your card.

Your monthly credits and your apps come back as soon as it's settled. Your top-ups stay usable in the meantime.

### Change your card
Open your account menu, then **My Pass and invoice**, and tap **Manage or cancel**. The Whop page opens: change your card there.

> **Good to know**: top-ups come on top of a Pass. Without a Pass, the **A Pass first** screen offers you one.

### Still stuck?
Chat with us, with your account's email and the date of the payment.

### See also
- [Paying: Whop, card, VAT](https://ylcnetwork.com/aide/paying-with-whop)
- [Change or stop your Pass](https://ylcnetwork.com/aide/change-cancel-pass)
- [What is a credit?](https://ylcnetwork.com/aide/credits)

## The apps on your phone

URL: https://ylcnetwork.com/aide/mobile-apps
Business/Agency: Business + Agency · Troubleshooting

Your YLC account works in your phone's browser; The Green and Straby have their own app. Signing in, and why nothing is sold in them.

**In short**: your YLC account, your office and the apps open in your phone's browser. Only **The Green** and **Straby** have an app to install. The Pass and top-ups are bought on the YLC website, never in an app.

### Use YLC on your phone
1. Open [account.ylcnetwork.com](https://account.ylcnetwork.com) in your phone's browser.
2. Sign in with your email and the six-digit code.
3. Your office and your apps open just like on a computer.


### The Green and Straby
- **Sign in with your YLC account**: the same email address and the same six-digit code as on the web.
- **Nothing is sold in these apps.** The Pass and top-ups are taken on the YLC website. The app reads your Pass as soon as you sign in.

### If it doesn't work
- **Your Pass doesn't show in the app**: sign out, then sign in again with the same address as on the website.
- **Your steps don't count in The Green**: allow step reading. On iPhone, in the Health app (Sharing, then Apps). On Android, in Health Connect (App permissions). On a Samsung, first turn on sharing in Samsung Health.
- **No code**: see [I didn't get my sign-in code](https://ylcnetwork.com/aide/sign-in-code).

> **Good to know**: the other apps of the suite (Vivra, Motiv, Glyphi…) have no app to install. They work in your phone's browser.

### See also
- [I didn't get my sign-in code](https://ylcnetwork.com/aide/sign-in-code)
- [Payment problems](https://ylcnetwork.com/aide/payment-problems)
- [The Green](https://ylcnetwork.com/aide/app-the-green)

## The Business Pass and the Agency Pass

URL: https://ylcnetwork.com/aide/the-pass
Business/Agency: Business + Agency · The Pass & credits

Two Passes, monthly or yearly, no commitment: Business for your own brand, Agency to serve your clients as well.

**In short**: the Business Pass (59 € excl. VAT a month, 150 AI credits) puts your AI team to work for your own brand. The Agency Pass (119 € excl. VAT a month, 400 AI credits) adds Agency mode to serve your clients.


### The two Passes
**Business Pass**, "For your own brand"
- 59 € excl. VAT a month, or 590 € excl. VAT a year (2 months free).
- 150 AI credits every month.
- Your AI team and every app, for your brand.
- Business mode only: in the switcher, "My agency" shows a padlock.

**Agency Pass**, "To sell to your clients"
- 119 € excl. VAT a month, or 1,190 € excl. VAT a year (2 months free).
- 400 AI credits every month.
- Your AI team and every app.
- Both modes, Business and Agency, with the Agency program: your clients, quotes, prospects, your showcase, the scripts of the week.

Both Passes also give you [The Ambassador program](https://ylcnetwork.com/aide/ambassador-program) and remove plastic bottles from the ocean every month: see [Our impact program](https://ylcnetwork.com/aide/ocean-impact). There is also the [Founder Pack](https://ylcnetwork.com/aide/founder-pack), paid once.

### What your credits get you
An example at Express prices, as the Pass card works it out:
- **150 credits** (Business Pass): 1 website, 1 complete logo and 39 posts with their visual.
- **400 credits** (Agency Pass): 4 websites, 4 complete logos and 92 posts with their visual.

The details are in [How many credits each action costs](https://ylcnetwork.com/aide/credit-costs).

### Taking your Pass
1. Open your account menu and click **My Pass and invoice**.
2. Choose **Monthly** or **Yearly**.
3. Click **Choose** under the Pass that suits you.
4. Pay on Whop's page: see [Paying: Whop, card, VAT](https://ylcnetwork.com/aide/paying-with-whop).

In Business mode, without a Pass, the page only shows the Business Pass. Want to sell to clients? Click **Switch to Agency mode**.

### Once you have your Pass
The same page becomes **Your Pass**:
- your Pass, **Monthly** or **Yearly**, since when, and the **Next renewal**;
- your monthly **AI credits**, and **Top up credits**;
- **Manage or cancel**: your card, your invoices and cancelling, in your Whop space;
- **Change your formula**: switch between monthly and yearly, the difference is worked out to the day.

### What it costs
- Business Pass: 59 € excl. VAT a month or 590 € excl. VAT a year.
- Agency Pass: 119 € excl. VAT a month or 1,190 € excl. VAT a year.
- Yearly, you pay for 10 months and get 12. Your credits still arrive month by month.
- Prices exclude VAT: Whop adds your country's VAT at checkout.

### If something goes wrong
- **"My agency" has a padlock**: your Pass is the Business Pass. Move up to the Agency Pass (see [Change or stop your Pass](https://ylcnetwork.com/aide/change-cancel-pass)).
- **You can't buy from the phone app**: that's normal, everything is bought on the YLC website.

> **Good to know**: a monthly Pass renews every month, a yearly one every year, until you stop it. No commitment. The Pass is a subscription to apps: it earns you no income.

### See also
- [What is a credit?](https://ylcnetwork.com/aide/credits)
- [The Founder Pack and founding members](https://ylcnetwork.com/aide/founder-pack)
- [Change or stop your Pass](https://ylcnetwork.com/aide/change-cancel-pass)

## The Founder Pack and founding members

URL: https://ylcnetwork.com/aide/founder-pack
Business/Agency: Business + Agency · The Pass & credits

The whole Agency Pass for life, paid once, 400 credits a month in the first year, and founding member status.

**In short**: the Founder Pack is paid once (1,990 € excl. VAT, or 697 € excl. VAT during the 7 days after you create your account) and gives you the whole Agency Pass for life. On sale until 31 December 2026.

### What you get
- **For life** (meaning as long as the YLC service exists): your AI team, every app and the next ones, both modes (Business and Agency) and the Agency program.
- **The first 12 months**: 400 AI credits a month and free messages to your team.
- **After that**: you keep access to everything, and you top up your credits at the best rate, −20% (see [Credit top-ups](https://ylcnetwork.com/aide/top-ups)).
- **Every month in the first year**: 119 plastic bottles removed from the ocean.

### Founding member
- The founders' private group on Whop.
- A vote on the next apps and priorities.
- Early access to every new app.
- A live call with YLC's founder, every month.
- The "Founding member" badge in the apps.
- Priority support: your messages go to the front of the queue (no guaranteed response time).

### Taking it
1. Open your account menu and click **My Pass and invoice**.
2. On the **Founder Pack** card, click **Choose**.
3. Pay once on Whop's page.

Already have a Business Pass or an Agency Pass? You can move to the Founder Pack: see [Change or stop your Pass](https://ylcnetwork.com/aide/change-cancel-pass).

### What it costs
- 1,990 € excl. VAT, paid once, never renewed.
- **Welcome offer**: 697 € excl. VAT (−65%) during the 7 days after you create your account. The countdown shown in your account is the real one.
- On sale until 31 December 2026 at 23:59, Paris time. After that, the card shows "Offer ended".

> **Good to know**: being a founding member is a status, not a share of YLC. It earns no income and gives no stake in the company. Votes guide our choices; they don't bind us.

### See also
- [The Business Pass and the Agency Pass](https://ylcnetwork.com/aide/the-pass)
- [Refunds and the 14-day withdrawal](https://ylcnetwork.com/aide/withdrawal-refunds)
- [Credit top-ups](https://ylcnetwork.com/aide/top-ups)

## Your credits: balance, activity and top-ups

URL: https://ylcnetwork.com/aide/credits
Business/Agency: Business + Agency · The Pass & credits

One balance for every app and your team: your monthly credits first, then your top-ups, which never expire.

**In short**: a credit is what the AI uses to work. You have a single balance for every YLC app and for your AI team. The **Credits** page shows that balance, what each app took, and lets you top up.


### Where your credits come from
- **Your Pass**: 150 a month (Business Pass), 400 (Agency Pass), or 400 a month for the first 12 months of the Founder Pack. They are used first and **don't roll over** to the next month.
- **Your top-ups**: the credits you buy on top. They are used after the monthly ones and **never expire**. See [Credit top-ups](https://ylcnetwork.com/aide/top-ups).

### Reading your balance
1. Open your account menu and click **Credits**.
2. At the top, **Your credit balance**: the total, then two lines. **This month · your Pass** (your Pass's credits) and **Top-ups** (the ones you bought).
3. Below it, the date of the next month: **New month on…**, or **Renews on…, on payment**. With a yearly Pass: **Yearly Pass until…: your credits arrive every month**.
4. The **Top up credits** button takes you further down, to the top-ups.

### Your activity
At the bottom, **Latest activity**:
1. **This month**: how many credits you used, app by app.
2. Then, day by day (**Today**, **Yesterday**…), each action with its app and its price.
3. Under each line: **from this month**, **from your top-ups**, or both.
4. You also see your top-ups ("Top-up of 100 credits"), a **YLC gift card** and **Credits returned** ("the operation didn't finish, it cost you nothing").

### Topping up
In **Top up**, pick **Once** or **Every month · −20%**, then 100, 300 or 1,000 credits, and click **Pay by card**. Details and prices: [Credit top-ups](https://ylcnetwork.com/aide/top-ups).


Without a Pass, the page shows **A Pass first** and **Choose my Pass**: top-ups come on top of a Pass.

### What it costs
- Every action shows its price before you confirm. Nothing is charged until you confirm.
- Your team: 100 free messages a month, then 1 credit per message.
- Many creations come in **Express** (the default) or **Premium**: see [Express or Premium?](https://ylcnetwork.com/aide/express-or-premium).
- The full list: [How many credits each action costs](https://ylcnetwork.com/aide/credit-costs).

### If something goes wrong
- **A creation failed**: its credits come back to you. You'll see a "Credits returned" line in your activity.
- **"Waiting for your Pass payment"**: your Pass payment didn't go through. Your monthly credits and your apps come back as soon as it's settled; click **Settle the payment**. Your top-ups stay usable.
- **Not enough credits**: top up, or choose Express instead of Premium.
- **"This month · no pass"**: you have no active Pass. Click **See the Pass**.
- **You just paid for a top-up**: "Thank you! Your credits reach your balance in a few seconds." Reload the page if needed.

> **Good to know**: with a yearly Pass, your credits still arrive every month. Monthly credits don't roll over; your top-ups do.

### See also
- [How many credits each action costs](https://ylcnetwork.com/aide/credit-costs)
- [Express or Premium?](https://ylcnetwork.com/aide/express-or-premium)
- [Credit top-ups](https://ylcnetwork.com/aide/top-ups)

## How many credits each action costs

URL: https://ylcnetwork.com/aide/credit-costs
Business/Agency: Business + Agency · The Pass & credits

The price in credits of the main actions, app by app, on Express and on Premium.

**In short**: every card and every app shows the price before you confirm. Here are the main prices. Where there are two numbers, it's Express / Premium.


### Your team and the office
- A message to your team: free up to 100 a month, then 1.
- "Launch a project": 60, and 20 more with the Wow Pack.
- Reading your website (logo, colours, profile): 1.
- A carousel: 1.
- Write with Zoé: correcting a text is free; improving, changing the tone, translating or shortening: 1, whatever the length.

### Websites, logos, posts, videos
- **Vivra**: a website 15 / 30 (Premium with AI photos and the critical review); a multi-page website 20 / 40; an edit 3 / 5; an image 2; translating a website 3.
- **Glyphi**: a complete logo (concepts and final pack) 16 / 25; a flyer, card or poster with the final pack 12 / 22; packaging, a menu or a brochure with the final pack 20 / 32; an edit 1 / 2; a mockup 3 / 5. The animated logo is free.
- **Ondra**: a post with its visual, for all your networks 3 / 4; the text alone 1; the visual alone 2 / 3; a 5-second video 20; a reply to a comment 1.
- **Motiv**: a made-to-measure video 25 / 70 (+20 per extra format, on Express and Premium); a video on a signature template 3; an edit 2; a new MP4 free.
- **Tapio**: a story by AI 2; a background image 4; a photo extended to story format 4; a translated page 1.

### The other apps
- **Tolka**: three hooks and the script 1; a realistic UGC ad up to 25 s 60; creating your avatar 55. Videos are counted by the second: the price shows beforehand.
- **Clama**: a Google post 1; a prospect search (20 listings) 1; an instant 7×7 map scan 2; an AI visibility analysis 5; one more tracked Google listing 12 a month. Review replies are free.
- **Ancra**: an article 8; the month's plan 3; a keyword search 1; AI visibility 1 per question and per engine.
- **Semblo**: a reply from your twin 1; a minute of call 3, including calls you open to everyone; cloning your voice 10.
- **Memra**: 6 per 15-minute block of recorded meeting.
- **Kinzo**: a short script 1; a long script 1 / 3; the source research 2. Ideas are free.
- **Didra**: a course outline 1 / 2; a lesson, a quiz or a sales page 1.
- **Lanzo**: a preview image 3; an artistic QR code 5. Texts are free.
- **Montra**: subtitles 1 per started minute of sound; voice-over 2 per 1,000 characters; removing the background of a photo 1, of 5 s of video 7; AI Clips 11 per 10-minute block. The auto short video is free.
- **Vezzo**: the transcript 1 per hour of sound started; the title and summary are free.
- **Relka**: the summary and drafts are free.
- **The Studio**: the price depends on the model and the length; it shows before each creation.

### Finding these prices in your account
1. Open your account menu and click **Credits**.
2. Scroll down to **What each action costs**.

> **Good to know**: "free" actions have a normal-use limit. If a creation fails, its credits come back to you.

### See also
- [Express or Premium?](https://ylcnetwork.com/aide/express-or-premium)
- [What is a credit?](https://ylcnetwork.com/aide/credits)
- [Credit top-ups](https://ylcnetwork.com/aide/top-ups)

## Express or Premium?

URL: https://ylcnetwork.com/aide/express-or-premium
Business/Agency: Business + Agency · The Pass & credits

Express by default, fast and cheap; Premium if you choose, the best quality with a critical review, for more credits.

**In short**: every creation is made on **Express** by default. You can choose **Premium**: the best models and a critical review, for a few more credits.


### The difference
- **Express**: fast and cheap. The right choice for most needs.
- **Premium**: the most polished version, with the critical eye that reviews the work before showing it to you. For a website, AI photos and the art director's review are included.

### Choosing in your office
1. Ask your team for your creation in **My office**.
2. On the card, at the question **Which quality?**, click **Express · …** or **Premium · …**. The price in credits is written on each button.
3. Click **Validate**.

This question shows for made-to-measure Motiv videos, posts, course outlines and video scripts. When you ask for an image or a video in your office, the card offers **Express**, **The best model for the request** and **Premium quality**. The Studio itself has no Express or Premium choice: you keep **Auto** or pick a model.

In the apps (Vivra, Glyphi, Motiv), the level is also chosen before each creation, with its price.

### What it costs
A few examples (Express / Premium):
- A Vivra website: 15 / 30.
- A complete Glyphi logo: 16 / 25.
- A post with its visual: 3 / 4.
- A made-to-measure Motiv video: 25 / 70.
- A long Kinzo script: 1 / 3.

On Premium, in Vivra, Glyphi and Motiv, each chat message costs 1 credit; on Express, the chat is included.

### If something goes wrong
- **"Not enough credits for Premium"**: top up your balance, or switch to Express.
- **A Premium video takes time**: allow 30 to 60 minutes of preparation (Express: usually 2 to 7 minutes). We let you know when it's ready. One Premium video at a time per account.
- **A creation fails**: its credits come back to you.

### See also
- [How many credits each action costs](https://ylcnetwork.com/aide/credit-costs)
- [What is a credit?](https://ylcnetwork.com/aide/credits)
- [Credit top-ups](https://ylcnetwork.com/aide/top-ups)

## Credit top-ups

URL: https://ylcnetwork.com/aide/top-ups
Business/Agency: Business + Agency · The Pass & credits

100, 300 or 1,000 extra credits, once or every month at −20%, at the same price in the Business space and the Agency space.

**In short**: a top-up adds credits to your balance. Bought once, they never expire; every month, they cost 20% less. You need an active Pass.


### Topping up
1. Open your account menu and click **Credits**.
2. In **Top up**, choose **Once** or **Every month · −20%**.
3. Choose 100, 300 or 1,000 credits.
4. Click **Pay by card** and pay on Whop's page.
5. Your credits reach your balance in a few seconds.

### What it costs
Prices are the same in the Business space and in the Agency space (excl. VAT):
- **Once**: 100 credits 15 €, 300 credits 45 €, 1,000 credits 149 €. Credited right away, no expiry.
- **Every month (−20%)**: 100 credits 12 €, 300 credits 36 €, 1,000 credits 119 €. Credited every month.
- **Founding members**: one-off top-ups at the monthly price, for life: 12 €, 36 € or 119 €.

Whop adds your country's VAT at checkout.

### Stopping a monthly top-up
Open **My Pass and invoice** and click **Manage or cancel**: the page of your subscriptions at Whop opens.

### If something goes wrong
- **"Top-ups come on top of a Pass. Take a Pass first."**: you need an active, paid Pass. Click **Choose my Pass**.
- **"The payment couldn't start. Try again."**: try again in a moment.
- **"Payment received but not yet credited"**: try again; you won't be charged twice.
- **"Top-ups are bought on the YLC website."**: the phone apps don't sell anything. Open your account in a browser.

> **Good to know**: your monthly credits are always used first, your top-ups after. If you withdraw from your Pass, your top-ups stay yours.

### See also
- [What is a credit?](https://ylcnetwork.com/aide/credits)
- [Paying: Whop, card, VAT](https://ylcnetwork.com/aide/paying-with-whop)
- [The Founder Pack and founding members](https://ylcnetwork.com/aide/founder-pack)

## Change or stop your Pass

URL: https://ylcnetwork.com/aide/change-cancel-pass
Business/Agency: Business + Agency · The Pass & credits

Move up right away, move down at the end of the paid period, switch to the Founder Pack without a refund, stop whenever you like.

**In short**: moving up takes effect right away, moving down at the end of your paid period. Switching to the Founder Pack doesn't refund your old Pass: it runs to the end of its period, then stops.

### Changing your Pass
1. Open your account menu and click **My Pass and invoice**.
2. Click **Change my Pass**.
3. Choose the new Pass. Under the button, you read what will happen before you confirm.

**Moving up** (from the Business Pass to the Agency Pass, or from monthly to yearly): the new Pass starts as soon as it is paid. The unused part of your old Pass is refunded by Whop, for the days left, minus the value of the monthly credits already used. The amount shows before you confirm. Moving to the Agency Pass opens Agency mode.

**Moving down** (from the Agency Pass to the Business Pass, or from yearly to monthly): click **Schedule this change**. Nothing is charged today. Your current Pass runs to the end of the period you paid, then you choose the new one. We remind you by email three days before and on the day.

**Switching to the Founder Pack**: the Founder Pack starts as soon as it is paid. Your old Pass runs until the end of the period already paid, then stops: **no refund**, and nothing more is charged.

### Stopping your Pass
1. Open **My Pass and invoice**.
2. Click **Manage or cancel**: your subscription page at Whop opens.
3. Stop the renewal.

Your Pass continues until the end of the paid period: the month, or the year. Everything your team made stays yours.

### If something goes wrong
- **Your subscription dates from before 27 September 2026**: a card subscription is managed at Stripe; one taken through the App Store or Google Play is managed in that store's settings.
- **You want a refund**: within 14 days of your first payment, see [Refunds and the 14-day withdrawal](https://ylcnetwork.com/aide/withdrawal-refunds).

> **Good to know**: the Founder Pack is paid once. There's nothing to renew or to stop.

### See also
- [The Business Pass and the Agency Pass](https://ylcnetwork.com/aide/the-pass)
- [The Founder Pack and founding members](https://ylcnetwork.com/aide/founder-pack)
- [Refunds and the 14-day withdrawal](https://ylcnetwork.com/aide/withdrawal-refunds)

## Refunds and the 14-day withdrawal

URL: https://ylcnetwork.com/aide/withdrawal-refunds
Business/Agency: Business + Agency · The Pass & credits

14 days after your first payment to cancel and get a refund, in full if you haven't used anything.

**In short**: you have 14 days from the first payment of a Pass (monthly or yearly) or of the Founder Pack to cancel and get a refund.

### Cancel and get refunded
1. Open your account menu and click **My Pass and invoice**.
2. In **Changed your mind?**, click **Cancel and get refunded**.
3. Confirm with **Yes, cancel my Pass now**.

Your Pass stops right away. The refund goes back to your payment method, through Whop.

### What is refunded
- **If you haven't used anything**, you get a full refund. "Using" means: spending a monthly credit, turning on or giving a boost code, publishing an image in the contest, having a bottle ordered from our impact partner, or claiming your Guest Pass code.
- **Otherwise**, you're refunded minus the first month: a yearly Pass or the Founder Pack is refunded at 90%; a monthly Pass, nothing.

### If something goes wrong
- **"The 14 days are over, or the Pass was already refunded."**: after 14 days, stopping only cancels the next renewal (see [Change or stop your Pass](https://ylcnetwork.com/aide/change-cancel-pass)).
- **"The refund couldn't go through yet"**: nothing was cancelled. We retry automatically every hour; your Pass stops only once the refund has gone through.

> **Good to know**: your apps and this month's credits stop straight away; your top-ups stay yours. A refunded Founder Pack stops, and founding member status with it.

### See also
- [Change or stop your Pass](https://ylcnetwork.com/aide/change-cancel-pass)
- [Paying: Whop, card, VAT](https://ylcnetwork.com/aide/paying-with-whop)
- [The free Guest Pass](https://ylcnetwork.com/aide/guest-pass)

## The free Guest Pass

URL: https://ylcnetwork.com/aide/guest-pass
Business/Agency: Business + Agency · The Pass & credits

Members-only hotel rates, up to −70% for two nights, free with your Pass.

**In short**: the Guest Pass is a code for our hotel partner's members platform: members-only rates, up to −70%, for two nights.

### Who gets it
- With the **Agency Pass** or the **Founder Pack**: free, any time.
- With the **Business Pass**: if you took it within 72 hours of creating your account.

### Getting your code
1. Open **My Pass and invoice**. On the line "Your hotel Guest Pass is waiting for you", click **See the gift**: the **Guest Pass** page opens.
2. Click **Claim my Guest Pass**.
3. Click **Reveal my code**, then **Copy code**.
4. Click **Open guestmember.com** and enter your code to see the members' rates.

### If something goes wrong
- **"Out of stock"**: every code has been claimed for now. Click **Keep my place**: you'll be served first with the next batch.
- **"Locked"**: your Pass doesn't include it (see "Who gets it"). The **See the Agency Pass** button takes you to the Pass page.
- **"Something went wrong. Nothing was claimed, try again."**: try again in a moment.
- **"We couldn't read your Guest Pass just now"**: nothing is lost, reload the page in a moment.

> **Good to know**: one code per account, for life, while stocks last. Discounts vary by hotel and date: the offer is our hotel partner's. Claiming your code counts as using your Pass for the 14-day withdrawal.

### See also
- [The Business Pass and the Agency Pass](https://ylcnetwork.com/aide/the-pass)
- [Refunds and the 14-day withdrawal](https://ylcnetwork.com/aide/withdrawal-refunds)

## Paying: Whop, card, VAT

URL: https://ylcnetwork.com/aide/paying-with-whop
Business/Agency: Business + Agency · The Pass & credits

Whop collects the Pass, the Founder Pack and top-ups, by card, Apple Pay or Google Pay; prices are shown excluding VAT.

**In short**: payments go through **Whop**, our payment partner, on its own page. You pay by card, Apple Pay or Google Pay. Your card never reaches us.

### How it works
1. In your account, click **Choose** (a Pass) or **Pay by card** (a top-up).
2. Whop's payment page opens.
3. You see the exact total, VAT included, before you pay.
4. After paying, you come back to your account.

### After paying for a Pass
- **"Confirming your payment…"**: YLC checks your payment with Whop and opens your Pass. It takes a few seconds, the page updates by itself.
- **Business Pass**: you land straight in **My office**.
- **Agency Pass**: you see **Payment confirmed · your Pass is open**, your apps, what your month includes and your subscription, with **See my pass** and **Go to my account**. An account starting its agency lands on its Agency path.
- Your receipt goes to your account's email address.

### What it costs
Prices are shown **excluding VAT**. Whop sells the Pass as merchant of record and adds your country's VAT at checkout.

### If something goes wrong
- **A Pass payment failed**: your monthly credits and access to the apps are paused. Click **Settle the payment** in your account. Your top-ups stay usable in the meantime, and The Green stays free.
- **"The payment couldn't start. Try again."**: try again in a moment.
- **You can't find where to pay in the phone app**: nothing is sold in the phone apps. Buy on the YLC website, in your account; the app then reads your Pass.

> **Good to know**: for any question about a payment, write to us in the chat.

### See also
- [The Business Pass and the Agency Pass](https://ylcnetwork.com/aide/the-pass)
- [Credit top-ups](https://ylcnetwork.com/aide/top-ups)
- [Payment problems](https://ylcnetwork.com/aide/payment-problems)

## The Ambassador program: recommend YLC

URL: https://ylcnetwork.com/aide/ambassador-program
Business/Agency: Business + Agency · Ambassador program

35% on every Pass and 10% on the credit packs of the people you bring, paid by Whop. No income is guaranteed.

**In short**: every YLC account can recommend YLC to a business or an agency. Open **Ambassador**, at the top of the bar, just under **My office** and **History**.


### Getting started
1. Click **Ambassador** in the bar.
2. Click **Continue with Whop**. It's free: Whop creates your link the first time you sign in, then tracks and pays your commissions. No Whop account yet? You create one on the way.
3. In **Your ambassador link**, choose where it leads: **Business page** (a shop, a freelancer, a small business) or **Agency program** (an agency or a freelancer who sells services), then the **Language of the page**.
4. Share it: **Copy**, **WhatsApp**, **Email**, **Share**, or **Download the QR code**.

### The rest of the page
- **Whop counts and pays**: your linked Whop account, and how your commissions arrive. **Open Whop** takes you there.
- **Your Pass can pay for itself**: a bar that fills with every Pass taken through your link, compared with the price of your own Pass. A goal, never a promise.
- **Two ways to refer**: **A business** or **An agency**, with what each pays and what you would earn. **Use this link** puts that link at the top.
- **How it works** and **The rules**.
- In Agency mode: **Ready to post this week**, your 3 recruitment scripts of the week, with **Open my recruitment scripts** and **Kit stories**.

### The tabs
- **Overview**: this page.
- **Results**: your clicks, sign-ups, sales and the people you referred. See [Ambassador: your results](https://ylcnetwork.com/aide/ambassador-results).
- **Kit**: your short links, messages and stories ready to share. See [Ambassador: your content kit](https://ylcnetwork.com/aide/ambassador-kit).
- **Resources**: the reference pages, visuals with your QR code and messages. See [Ambassador: the resources](https://ylcnetwork.com/aide/ambassador-resources).

### On your phone
The page fits in one column: your link, your QR code and **Copy** come first.


### What you earn
Paid by Whop:
- **35%** of the subscription (Business Pass or Agency Pass, monthly or yearly) of each person who takes a Pass through your link, on every payment, for as long as they keep it.
- **35%** of a Founder Pack, once.
- **10%** of their credit packs.

**One level only**: nothing on the people they bring in turn.

### If something goes wrong
- **Someone didn't come back through your link**: whoever opens it stays attached to you; what they pay afterwards counts for you.
- **Your commission isn't there yet**: it reaches your Whop balance about 30 days after each payment, once a refund is no longer possible. You withdraw from Whop.
- **A payment was refunded**: it earns nothing.
- "You cancelled the sign-in with Whop." or "The sign-in took too long. Try again.": click **Continue with Whop** again.
- "This Whop account is already linked to another YLC account.": sign in with another Whop account, or write to us in the chat.

### What it costs
Nothing. Becoming an ambassador and sharing your link is free.

> **Good to know**: no income is guaranteed, and none can be promised. Never present YLC as a way to make money, never pay or reward anyone for signing up, no spam. An ambassador who breaks these rules can be removed from the program.

### See also
- [Ambassador: your results](https://ylcnetwork.com/aide/ambassador-results)
- [Ambassador: your content kit](https://ylcnetwork.com/aide/ambassador-kit)
- [Ambassador: the resources](https://ylcnetwork.com/aide/ambassador-resources)
- [The Builder program](https://ylcnetwork.com/aide/builder)

## Our impact program

URL: https://ylcnetwork.com/aide/ocean-impact
Business/Agency: Business + Agency · Ocean impact

Every Pass removes plastic bottles from the ocean every month, with our partner Greenspark.

**In short**: every Pass removes plastic bottles from the ocean, every month, with our impact partner Greenspark. One bottle per euro of the Pass.

### How many bottles
- **Business Pass**: 59 plastic bottles removed from the ocean every month.
- **Agency Pass**: 119 plastic bottles removed from the ocean every month.
- **Founder Pack**: 119 plastic bottles removed from the ocean every month, the first year.

They are funded with every paid month, whether you play or not. The bottles are collected on the ground with Plastic Bank, funded through Greenspark.

### Seeing them in your account
1. Open **The Green**, the suite's free game.
2. Go to the **Projects & impact** page.
3. Your bottles are listed month by month. Tap a bottle to open its page and its certificate.

In The Green, the greens you earn by playing can also fund the projects offered in the app.

> **Good to know**: a bottle already ordered from our partner counts as using your Pass for the 14-day withdrawal. A question about a certificate? Write to us in the chat.

### See also
- [The Business Pass and the Agency Pass](https://ylcnetwork.com/aide/the-pass)
- [The Founder Pack and founding members](https://ylcnetwork.com/aide/founder-pack)
- [Refunds and the 14-day withdrawal](https://ylcnetwork.com/aide/withdrawal-refunds)

## Ambassador: your results

URL: https://ylcnetwork.com/aide/ambassador-results
Business/Agency: Business + Agency · Ambassador program

Clicks, sign-ups, sales and estimated commission from your links, the people you referred and your notifications, period by period.

**In short**: the **Results** tab of the Ambassador space shows what your links brought: clicks, sign-ups, sales and estimated commission. Only you can see this page.


### Opening your results
1. Click **Ambassador** in the bar.
2. Open the **Results** tab.
3. Pick the period at the top: **7 days**, **30 days**, **90 days**, **12 months** or **All**.

Not an ambassador yet? The page tells you and offers **Become an ambassador**: see [The Ambassador program: recommend YLC](https://ylcnetwork.com/aide/ambassador-program).

### What you see
- **The four figures**: **Clicks**, **Sign-ups**, **Sales** and **Estimated commission** (35% on Passes, 10% on credits).
- **Subscribed through your link today**: the Passes paid right now, by type (Business Pass, Agency Pass, Founder Pack). Refunds don't count.
- **Recorded by Whop**: **Total earned**, **Revenue you brought** and **Active members**, as Whop counted them. **Open Whop** takes you to your Whop account.
- **People you referred**: every account that joined through your link, business or agency, with its status (Signed up, Challenge in progress, Agency Pass active, Pass stopped…). Filter with **All**, **Challenge in progress**, **Subscribed** or **To follow up**.
- **Notifications**: a new account or a sale through your link.
- **Day by day**, **By app**, **Your sales** and **New accounts**: the details of the period. Never a customer's name or email.

### Encouraging someone you referred
1. In **People you referred**, tap **Send a message of encouragement** under their name.
2. Write your message, or start from one of the suggested sentences.
3. Tap **Send**. YLC sends it by email, under your name.

Their contact details (first name, email, WhatsApp) only show if they agreed to share them. Otherwise you read **Contact details not shared**.

### Managing your notifications
- **Mark all as read** clears the badges.
- **Turn off the emails**: you only see your notifications here. **Turn the emails back on** brings them back (one grouped email, at most every 15 minutes).

### What it costs
Nothing. The page and the messages of encouragement are free.

### If something goes wrong
- "Whop's figures could not be read right now. Reload the page in a moment.": reload a bit later.
- "3 messages already this week for this account. Try again in a few days.": the limit is 3 messages a week per person you referred, and 20 a day in all.
- "No links, except to ylcnetwork.com.": remove the link from your message. 600 characters at most.
- "This person no longer receives your messages.": they turned off messages from the ambassador who referred them. You can no longer write to them through YLC.

> **Good to know**: the commission shown is an estimate. Whop calculates, holds and pays your real commission, about 30 days after each purchase; a refunded purchase earns nothing. No income is guaranteed.

### See also
- [The Ambassador program: recommend YLC](https://ylcnetwork.com/aide/ambassador-program)
- [Ambassador: your content kit](https://ylcnetwork.com/aide/ambassador-kit)
- [Ambassador: the resources](https://ylcnetwork.com/aide/ambassador-resources)

## Ambassador: your content kit

URL: https://ylcnetwork.com/aide/ambassador-kit
Business/Agency: Business + Agency · Ambassador program

Your short links, messages for each situation, your Tapio stories and visuals with your QR code, ready to share.

**In short**: the **Kit** tab of the Ambassador space gives you everything you need to recommend YLC: your short links, your QR code, ready-to-send messages and visuals. Your link is already in them.


### Opening your kit
1. Click **Ambassador** in the bar.
2. Open the **Kit** tab.
3. Pick the kit's language at the top: **EN**, **FR** or **RO**. You can share in a different language from your account's.

### Your short links
Two links: **To the Business page** and **To the Agency program**. They never change, even if you rename your Whop account. Tap **Copy** or **Share**. Your QR code is next to them.

### The messages
1. **Messages by situation**: pick **For a business** (a shop, a freelancer, Google reviews, no time for marketing) or **For an agency** (launching an agency, delivering for more clients, finding clients, getting paid).
2. Tap **Copy** or **Share** under the message that fits the person.
3. **Pages to share**: your link to each page of the YLC site (Business page, Agency program, the price, the home page, the Builder program, The Green).

### Your stories and visuals
- **Your stories in Tapio**: tap **Create my stories**. You get "Les apps YLC", one story per app, in three languages, with your link. Then: **Watch my stories**, **Open in Tapio** or **Recreate / update my stories**.
- **Show them on your Straby page**: open your page in Straby, go to the Stories section and choose "Les apps YLC".
- **What the team delivers, app by app**: pick an app. You get two story pages, a square post and a vertical card, each with your QR code. Tap **Download** or **Share**.
- **Texts to copy**: **Instagram caption**, **WhatsApp message** and **Bio**, with your link.

### What it costs
Nothing. The kit, the visuals and your Tapio stories are free, no credits.

### If something goes wrong
- **No kit, but a Become an ambassador button**: the kit carries your ambassador link. Link your Whop account first: see [The Ambassador program: recommend YLC](https://ylcnetwork.com/aide/ambassador-program).
- **An image shows "Preparing…"**: on your first visit, the images are being prepared. Allow a minute or two.
- "That didn't work. Try again in a moment." (stories): try again a bit later.

> **Good to know**: share with people YLC can really help. No spam, no promise of income, no fake urgency. A service price you quote is an example. No income is guaranteed.

### See also
- [The Ambassador program: recommend YLC](https://ylcnetwork.com/aide/ambassador-program)
- [Ambassador: your results](https://ylcnetwork.com/aide/ambassador-results)
- [Ambassador: the resources](https://ylcnetwork.com/aide/ambassador-resources)
- [Tapio](https://ylcnetwork.com/aide/app-tapio)

## Ambassador: the resources

URL: https://ylcnetwork.com/aide/ambassador-resources
Business/Agency: Business + Agency · Ambassador program

The pages to understand YLC, your link and QR code, visuals to download and messages to copy.

**In short**: the **Resources** tab of the Ambassador space brings together YLC's reference pages, your link, your QR code, visuals with your QR code and ready-to-send messages.


### Opening the resources
1. Click **Ambassador** in the bar.
2. Open the **Resources** tab.

### What you'll find
- **Understand YLC**: the presentation, the Business page, the Agency program, the ecosystem, the Ambassador program, and YLC in Claude and ChatGPT. Each card opens the page.
- **Your link**: tap **Copy**. Next to it, **Download the QR code**.
- **Visuals to share**: pick the **Language of the visuals**, then a group: **Your AI team**, **The apps**, **Why YLC** or **The Green**. Each visual comes as a post (1080 × 1080) and a story (1080 × 1920). Tap **Download**.
- **Messages to copy**: short messages for the chosen group, your link already in them. Tap **Copy**.
- **Four rules when you share**, to read again before posting.

### What it costs
Nothing. The resources are free.

### If something goes wrong
- **Your link is a plain sign-up link**: you don't have your ambassador link yet. Tap **Get my ambassador link** and continue with Whop.
- **The preview shows another QR code**: that's normal. Previews show a generic QR; the visual you download carries yours.
- **"Preparing…"**: the visual is being drawn. Wait a few seconds.

> **Good to know**: one level only, no income guaranteed. Never present YLC as a way to make money, never reward anyone for signing up, and never say a Pass improves the chances in the draw.

### See also
- [The Ambassador program: recommend YLC](https://ylcnetwork.com/aide/ambassador-program)
- [Ambassador: your content kit](https://ylcnetwork.com/aide/ambassador-kit)
- [Ambassador: your results](https://ylcnetwork.com/aide/ambassador-results)

## Activate a gift card

URL: https://ylcnetwork.com/aide/gift-cards
Business/Agency: Business + Agency · The Pass & credits

Enter your YLC gift card's code to open months of Pass and their credits, and find all your cards.

**In short**: a YLC gift card opens months of Pass and their credits. You win it in The Green's draw or someone gives it to you. You activate it with its code, on the **Gift card** page.


### Activating your card
1. Open the **My account** menu (your avatar) and click **Gift card**. The button in the card's email also takes you there, with the code already filled in.
2. Enter your code in **Your code**.
3. Click **Activate my card**.
4. You read **Your card is activated**, with the end date of your Pass and the credits you received.

### What a card contains
- Months of Pass: access to the apps, your AI team and the monthly credits. A card won in The Green's draw currently gives one month of Agency Pass, with its 400 credits.
- Sometimes extra credits, which are added on top.
- **Already have a paid Pass?** The card's months become credits, at their public price. For one month of Agency Pass: 793 credits. The exact number is written under the code field.
- **Already have a gift Pass running?** The card is added after it.

### My gift cards
Further down, **My gift cards** lists all your cards, with their code and status: **Activate before…**, **Activated on…** or **Expired**. A card not yet activated has an **Activate** button. A lost email doesn't make you lose your card.

### What it costs
Nothing: activating a card is free.

### If something goes wrong
- "This code doesn't match any card on your account.": check the code, or sign in with the account that won the card.
- "This card has already been activated.": it only works once. Look at **My gift cards**.
- "This card expired on…: it can no longer be activated.": the deadline has passed.
- "This card has been cancelled.": write to us in the chat.
- "The activation didn't go through. Try again in a moment.": try again. After 20 attempts in an hour, you have to wait.

> **Good to know**: a card won in the draw is activated by the account that won it, within 90 days. A card received as a gift is activated by the first account that enters its code, within 12 months. Once only. A card can't be exchanged for money.

### See also
- [Give a gift card](https://ylcnetwork.com/aide/give-gift-card)
- [The Green](https://ylcnetwork.com/aide/app-the-green)
- [What is a credit?](https://ylcnetwork.com/aide/credits)

## Give a gift card

URL: https://ylcnetwork.com/aide/give-gift-card
Business/Agency: Business + Agency · The Pass & credits

YLC gift cards are not on sale for now; what you see if you have already given one.

**In short**: YLC gift cards are not on sale for now. If you have already given some, the **Give a card** page keeps the list of your cards and their codes.

### What happens today
- **You have never given a card**: there is no button to buy one any more, and the page's address takes you back to **Gift card**, where you activate a card you received (see [Activate a gift card](https://ylcnetwork.com/aide/gift-cards)).
- **You have already given cards**: the page shows **Cards you've given**, with each card's code and status.

### Reading a given card's status
- **Waiting to be activated · until…**: the person hasn't activated it yet. You can send them the code again.
- **Activated on…**: done.
- **Expired**: the deadline has passed.
- **Refunded**: the card was refunded and no longer works.

### For the person who receives the card
1. They create their free YLC account, or sign in.
2. They open **Gift card** and enter the code.
3. The months of Pass start on the day of activation.

### What it costs
Nothing for now: no card is on sale, so no price is shown.

### If something goes wrong
- **The page takes you back to Gift card**: that's normal, sales are stopped and you have no given card to follow.
- **The person didn't get the email**: copy the code from the list and send it to them.

> **Good to know**: a given card is activated within 12 months, once only, with any YLC account. A bought card was refundable within 14 days as long as it wasn't activated. A card can't be exchanged for money.

### See also
- [Activate a gift card](https://ylcnetwork.com/aide/gift-cards)
- [Refunds and the 14-day withdrawal](https://ylcnetwork.com/aide/withdrawal-refunds)
- [The Business Pass and the Agency Pass](https://ylcnetwork.com/aide/the-pass)

## The Builder program

URL: https://ylcnetwork.com/aide/builder
Business/Agency: Business + Agency · Ambassador program

Take over an app of the suite or have one built, become its only builder and receive a share of its margin. No income guaranteed.

**In short**: with the Builder program, you take over an app already live in the YLC suite, or have a new one built. You are its only builder and you receive a share of the net margin on the credits spent in the app. Nothing is paid before a call with David, the founder.


### The two ways
- **Take over an existing app**: an app already live, with its users. It is yours as soon as the contract is signed. You can take over several. Tap **See available apps**.
- **Create a new app**: you have an idea, YLC designs it, builds it and publishes it in the suite in 2 to 4 weeks, with two rounds of revisions. Tap **Imagine my app**.

### Applying
1. Open the **My account** menu (your avatar) and click **Builder programme**.
2. In **Available apps**, tap **Add** on one or more apps marked **Available**. An app that is **Reserved** or **Taken** is no longer free; a **Launching** app has no users yet.
3. Tap **Apply with these apps**, or **Apply** further down.
4. In **Your Builder application**, choose **Take over an app** or **Create a new app**, fill in your name and email, tick the consent box and tap **Send my application**.
5. Tap **Book my call**: 15 minutes with David.
6. If you go ahead: the Builder contract and a private Whop payment link, sent after the call.

### What it costs
The prices are the page's, excluding VAT (Whop adds your country's VAT):
- **Existing app**: 2,990 € excl. VAT per app, paid once. It's a launch price for the first 10 builders, then 9,990 € excl. VAT.
- **New app**: 5,000 € excl. VAT, once, in 4 × 1,250 € or in 10 × 500 €.
- The **Founder Pack** is included once (worth 1,990 € excl. VAT). Already a founder? What you paid for your Founder Pack is taken off the price of your first app.

### Your share and your dashboard
- Your share: a percentage of the net margin on the credits spent in your app (50% today, written on the page), paid by Whop to your Whop account once it reaches 50 €.
- Once your app is launched, **Builder programme** opens your dashboard: active members, credits spent, the margin worked out, your share and your payouts. You can also ask to resell your app there.
- **See an example builder dashboard** shows an imaginary app with simulated figures.

### If something goes wrong
- "Enter your first and last name." or "Enter a valid email address.": fill in the field.
- "Tick the box to send your application.": tick the consent box.
- "Pick at least one app, or switch to "Create a new app".": add an app, or change option.
- "Too many attempts. Try again in an hour, or write to support@ylcnetwork.com.": wait an hour.
- "This space opens once your Builder app is launched with us.": your dashboard only exists once your app is launched. Tap **Discover the Builder offer**.

> **Good to know**: no income is guaranteed. Your share depends on the app's real use; the simulator and the example dashboard are simulations, not forecasts. Read the contract before signing, and have it checked by your lawyer or adviser. Straby and The Green can't be taken over.

### See also
- [The Founder Pack and founding members](https://ylcnetwork.com/aide/founder-pack)
- [The Ambassador program: recommend YLC](https://ylcnetwork.com/aide/ambassador-program)
- [Paying: Whop, card, VAT](https://ylcnetwork.com/aide/paying-with-whop)

## Straby

URL: https://ylcnetwork.com/aide/app-straby
Business/Agency: Business + Agency · The apps

Your pro page in your name: your links, what you sell and your contacts, shared by a link or a QR code.

**In short**: Straby gives you a page in your name, with your links, your services and the contacts who reach out to you. Kai, your AI web designer, can build it for you.

### What Straby is for
Your Straby page puts your links, your social networks, what you sell and a button to swap contact details in one place. You share it by link, QR code or contactless card.

**Who handles it**: **Kai**, your team's web designer. In **My office**, ask him "Create my Straby page". He builds it from **My brand** (logo, colours, contacts, networks, website) and leaves it **paused**: it only goes online when you say so.

### Create your page yourself
1. Open Straby: click your photo at the bottom of the bar, then **Straby** under **Other YLC apps**. You can also go to [straby.ylcnetwork.com](https://straby.ylcnetwork.com).
2. Click **Create my page**.
3. Type your name, then click **Create page**.
4. Add your photo, your links, your colours. Each change saves on its own: wait until the label shows **Saved**.
5. Click **Preview** to see your page as a visitor does.

### Share it
1. In **My pages**, click **QR code & link**.
2. Copy the link with **Copy link**, or click **Download QR code**.

To hide it for a while, click **Take offline**. To open it again: **Put back online**.

### What it costs
- **Without a Pass**: one page, statistics for the last 7 days and 3 readable contacts.
- **With a Pass**: as many pages as you want, all your contacts, full statistics.
- AI images in Straby use no credits: you get **15 a month**, and Straby shows how many you have left. AI videos use your YLC credits: the price shows next to the button before you start.

### If something goes wrong
- **"This address is already taken"**: someone else uses this page address. Pick another one (letters, numbers and hyphens).
- **"Page limit reached"**: without a Pass, you get one page.
- **"This page is locked"**: it goes beyond what your plan allows. It is not deleted: it comes back as soon as you take a Pass.
- **"Could not save"**: your connection dropped. Stay on the page and try again.
- **"Not enough credits left."**: top up your credits in your YLC account.

> **Good to know**: if you change your page address, the old link stops working. Change it before you print it on a QR code.

> **Good to know**: in Agency mode, your Straby showcase is set up in YLC, under **My agency → My showcase**, not in Straby.

### See also
- [Open the apps](https://ylcnetwork.com/aide/open-the-apps)
- [How many credits each action costs](https://ylcnetwork.com/aide/credit-costs)
- [Your office and your AI team](https://ylcnetwork.com/aide/your-office)

## Vivra

URL: https://ylcnetwork.com/aide/app-vivra
Business/Agency: Business + Agency · The apps

Tell Kai about your business, get an animated website, then change it by chatting.

**In short**: Vivra builds your website from a few questions: texts, style, photos and animations. Kai, your AI web designer, handles it. Your site stays private until you put it online.

### What Vivra is for
You describe your business, Kai suggests the structure, then Vivra writes and builds the site. After that, you change whatever you want: by hand, or by asking.

**Who handles it**: **Kai**, your team's web designer. In **My office**, ask him "Create my website". A site Kai creates stays **private** until you ask him to publish it.

### Create your first site

1. Open Vivra: click **My apps**, then **Vivra**. You land on **My sites**.
2. Click **Create my first website** (or **+ New site**).
3. Fill in at least **Your business name** and **What you do**. You can add a link (your Google listing, your Instagram or your current website). Click **Create my site**.
4. Chat with Kai. Once he has suggested the structure, click **I'm done, next step →**.
5. Go through **Look**, **Voice**, **Contact**, **Google reviews**, **Visuals** and **Summary** with **Next →**. Only the **Contact email** is required.
6. Under **AI model**, choose **Express** or **Premium**.
7. Click **✦ Generate my site**. It takes 4 to 10 minutes.

### Edit it and put it online
- **✎ Edit**: change a text or an image by hand. Free and instant.
- **Edit by chatting**: ask the AI for a change (an edit).
- **Put online**: choose your address, and your site is public. **Take offline** takes it down again.

### What it costs
Vivra is included in your Pass. The price shows before you start.
- A site: **15 credits** on Express, **30** on Premium (best model, high-quality photos and the art director's review).
- A multi-page site: **20** (Premium: **40**).
- An AI edit: **3** (Premium: **5**). An AI image: **2** (Premium: **3**).
- A second language: **3**.
- Reading your current website: **1 credit** (free if it was already read).

Edits by hand are free. **If a generation fails, it costs you nothing.**

### If something goes wrong
- **"Add at least the name and what you do."**: these two fields are required.
- **"You have … credits left and need …"**: top up your YLC balance, or wait for the 1st of the month.
- **"Not enough credits for Premium"**: click **Switch to Express**, or top up.
- **"The generation failed"**: it cost you nothing. Start it again from the summary.
- **Your site could not be read**: the page is empty, blocked or not found. You paid nothing.
- **"JPG, PNG or WebP only."** or **"25 photos maximum."**: change your files.
- **"This address is already taken."**: choose another address (at least 2 characters).
- **"You've used your … generations for this site."**: edit it by chatting from the studio.

> **Good to know**: without an active Pass, your sites go offline, but nothing is deleted. They come back as soon as your Pass is active.

> **Good to know**: deleting a site is final. You can't delete it while it is generating.

### See also
- [Straby](https://ylcnetwork.com/aide/app-straby)
- [Glyphi](https://ylcnetwork.com/aide/app-glyphi)
- [Your office and your AI team](https://ylcnetwork.com/aide/your-office)
- [How many credits each action costs](https://ylcnetwork.com/aide/credit-costs)

## Motiv

URL: https://ylcnetwork.com/aide/app-motiv
Business/Agency: Business + Agency · The apps

From an idea to a motion-design video: script, voice-over, animation and captions.

**In short**: Motiv writes your video's script, has a voice read it and animates it, for Reels, TikTok, YouTube or your website. Leo, your AI video maker, handles it.

### What Motiv is for
Motiv makes short motion-design videos: an offer, an introduction to your business, an opening, an event. You get an MP4 file.

**Who handles it**: **Leo**, your team's video maker. In **My office**, ask him "Make a video for my offer".

### Create your first video
1. Open Motiv: click **My apps**, then **Motiv**. You land on **My videos**.
2. Click **Create my first video** (or **+ New video**).
3. Fill in the brief: the kind of video, your business name, what you do, the format (**Vertical 9:16**, **Square 1:1** or **Landscape 16:9**) and the tone. Click **Create my video**.
4. Chat with Leo, then click **Write the script**.
5. Choose the **Video type**: **Template video** (12 to 15 seconds, vertical, ready in 2 to 3 minutes) or **Custom** (10 seconds to 1:30, any format).
6. Read the script scene by scene. Choose the voice, the captions, the sound and your elements (logo, 1 to 6 photos).
7. Under **Video quality**, choose **Express** or **Premium**.
8. Click **Produce my video**.

You can leave the page: an email tells you when it's ready. Then click **Download the MP4**, or **Edit by chatting** to change something.

### What it costs
Motiv is included in your Pass. The price shows before you start.
- A video from a template: **3 credits**.
- A custom video: **25** on Express, **70** on Premium.
- Each extra format: **20**, on Express and Premium.
- An edit: **2**.
- A new MP4 after your edits: **free**.

**If production fails, your credits are given back.**

### If something goes wrong
- **"You have … credits left and need …"**: top up your credits in your YLC account.
- **"A Premium video is already in progress: one at a time."**: wait for it to finish, or produce this one on Express.
- **"The video must last between 10 s and 1:30"**: shorten or lengthen the script.
- **The voice-over made the video too long**: shorten the text or remove the voice.
- **"The production failed"**: your credits are given back. Start again.
- **"6 images at most."** or **PNG, JPEG or WebP only**: change your photos.
- **You already have 100 videos**: delete one to create another.

> **Good to know**: after an edit, your MP4 is the old version. Click **Update the MP4 · free**.

> **Good to know**: on Express, allow 3 to 6 minutes. On Premium, the video is reviewed by the critical eye: often 30 to 60 minutes, up to about 1 hour.

### See also
- [Tolka](https://ylcnetwork.com/aide/app-tolka)
- [The Studio and My creations](https://ylcnetwork.com/aide/studio)
- [Your office and your AI team](https://ylcnetwork.com/aide/your-office)
- [How many credits each action costs](https://ylcnetwork.com/aide/credit-costs)

## Ondra

URL: https://ylcnetwork.com/aide/app-ondra
Business/Agency: Business + Agency · The apps

Your posts written, illustrated and scheduled on six networks. Nothing goes out without your approval.

**In short**: Ondra writes, illustrates and schedules your posts on Instagram, Facebook, LinkedIn, TikTok, Pinterest and YouTube. Mila, your AI community manager, prepares posts as drafts: you read them, then they go out.

### What Ondra is for
Ondra keeps your posting calendar. One text is adapted to each network you pick. You can write yourself or let Mila do it.

**Who handles it**: **Mila**, your team's community manager and designer. In **My office**, ask her "Prepare my posts for the week". Everything lands as a **draft** in your Ondra calendar.

### Connect your first network
1. Open Ondra: click **My apps** in your account bar, then **Ondra**. You land on your **Calendar**.
2. Click **Connect my first channel** (or **Add channel**).
3. Sign in on the network's own page. Your password never goes through Ondra.
4. The message **Account connected.** confirms it worked.

### Create and schedule a post
1. Click **Create post**.
2. In **Select channels**, tick the networks you want.
3. Write your text, or click **Write with AI** then **Write**.
4. Add an image: **Media library**, **Upload**, **AI image** or **AI video**.
5. Under **AI model**, choose **Express** (fast and thrifty) or **Premium** (best quality).
6. Choose the **Date and time**, then click **Add to calendar**. Or click **Post now**.

### Approve Mila's drafts
1. In the **Calendar**, open a post marked **Draft**.
2. Read it and change what you want.
3. Click **Add to calendar** to schedule it, or **Post now**.

### What it costs
Ondra is included in your Pass. AI is paid in credits:
- A post with its visual, for all the networks you picked: **3 credits** on Express, **4** on Premium.
- The text alone: **1 credit**. The visual alone: **2** (Premium: **3**).
- A week of 7 posts with visuals: **21** (Premium: **28**).
- A 5-second video: **20**.
- An AI-suggested reply to a comment: **1**.

Scheduling and posting cost nothing. If a creation fails, your credits are given back.

### If something goes wrong
- **"Your … connection has expired."**: reconnect your account from the calendar (networks button), then try again.
- **"… isn't connected: the post will wait."**: connect that network. The post waits until then.
- **"… refuses a post with no image."**: Instagram, Pinterest and TikTok need an image or a video.
- **"… only takes video."**: YouTube only posts videos.
- **"Pinterest needs the board name."**: fill in **Pinterest board**.
- **"You can't schedule in the past."**: pick a future date.
- **"Not enough credits for Premium."**: click **Switch to Express**, or top up.
- **"… refused this post."**: click **Adapt image and retry** or **Try again**. If it happens again, write to support.

> **Good to know**: if you disconnect a network, its scheduled posts go back to drafts.

> **Good to know**: 10 photos at most per post. Deleting a post in Ondra does not remove it from the network if it's already published.

### See also
- [Glyphi](https://ylcnetwork.com/aide/app-glyphi)
- [Tapio](https://ylcnetwork.com/aide/app-tapio)
- [Your office and your AI team](https://ylcnetwork.com/aide/your-office)
- [How many credits each action costs](https://ylcnetwork.com/aide/credit-costs)

## Glyphi

URL: https://ylcnetwork.com/aide/app-glyphi
Business/Agency: Business + Agency · The apps

Your logo, your brand kit and your print designs, drawn by chatting with Mila.

**In short**: Glyphi designs your logo, business cards, flyers, posters, menus, packaging and visuals. You chat with Mila, pick one of three concepts, then download print-ready files.

### What Glyphi is for
Glyphi works like a graphic designer: it asks a few questions, offers **three concepts**, takes edits, then delivers a **final pack**. Your logo can become your **brand kit**, read by the other YLC apps.

**Who handles it**: **Mila**, your team's community manager and designer. In **My office**, ask her "Create my logo" or "Make me a flyer". Only the brand kit and the animated logo are done in the Glyphi app.

### Create your first logo
1. Open Glyphi: click **My apps**, then **Glyphi**.
2. Click **Create my design**. The screen asks **What are we creating?**
3. Choose **Logo** (or another type), or describe what you need and click **Start**.
4. Fill in the brief: the name exactly as it's written, what you do, the style, some colours if you want. Click **Create**.
5. Answer Mila. When she has everything, the **Create 3 concepts** button unlocks. Click it: allow 1 to 3 minutes.
6. Click **Choose this concept** under the one you like.
7. Ask for edits if you want, then click **Final pack**.
8. Click **Download all (.zip)**. For a logo, click **Make it my brand kit**.

Before you start, choose **Express** (fast and thrifty) or **Premium** (reviewed and corrected by Mila's critical eye).

### What it costs
Glyphi is included in your Pass. The price shows under each button.
- A complete logo (3 concepts + final pack): **16 credits** on Express (12 for the concepts, 4 for the final pack), **25** on Premium.
- Flyer, business card or poster: **8** for the concepts, **12** with the final pack (Premium: **14** / **22**).
- Packaging, menu or brochure: **16** for the concepts, **20** with the final pack (Premium: **24** / **32**).
- An edit: **1** (Premium: **2**). A realistic mockup: **3** (Premium: **5**).
- The **animated logo** is free.

If a design fails, your credits are given back.

### If something goes wrong
- **"The brief isn't ready yet: keep answering Mila."**: the concepts button stays locked while something is missing.
- **"Choose a concept first."**: edits and the final pack come after the choice.
- **"This file type isn't accepted (images, SVG or PDF)."** or **"File too large (20 MB max)."**: change your file. 12 files at most per design, 3 of them PDFs.
- **"The design didn't complete. Your credits are refunded, try again."**: just start again.
- **"You need a logo first"**: for the animated logo, create or import your logo first.
- **"This conversation is very long"**: create the concepts, or start a new design.

> **Good to know**: after an edit, the final pack no longer matches the latest version. Click **Export the current version**.

> **Good to know**: for packaging, always have your printer check the template before printing.

### See also
- [Ondra](https://ylcnetwork.com/aide/app-ondra)
- [Vivra](https://ylcnetwork.com/aide/app-vivra)
- [Your office and your AI team](https://ylcnetwork.com/aide/your-office)
- [How many credits each action costs](https://ylcnetwork.com/aide/credit-costs)

## Tapio

URL: https://ylcnetwork.com/aide/app-tapio
Business/Agency: Business + Agency · The apps

Story bubbles for your Vivra site, your Straby page or any website.

**In short**: Tapio turns your photos and videos into stories, like on Instagram, shown as bubbles on your website. Mila, your AI community manager, can prepare them for you.

### What Tapio is for
A story is a series of vertical pages, with a title, a button, a poll or a quiz. You put them in a **placement**: a row of bubbles on your Vivra site, your Straby page, or another website (Shopify, WordPress, Wix…). You see the views and clicks of each story.

**Who handles it**: **Mila**, your team's community manager and designer. In **My office**, ask her "Make a story for my new offer".

### Create your first story
1. Open Tapio: click **My apps**, then **Tapio**.
2. Click **Create a story**.
3. Drop your photos and videos, or click **Choose files**. Each photo becomes a page. You can also **Start from a template** or **Describe it to Mila**.
4. With the tools (**Text**, **Button**, **Interactive**…), add what you want. A button needs a label and an https link.
5. Give your story a name.
6. In **Where to show it?**, choose **My Vivra site**, **My Straby page** or **Another website or an app**. Choose or create a placement, then click **Done**.
7. Click **Publish**. Your story is **Live**.

For another website, Tapio gives you **The code to paste**: click **Copy**, then follow the guide for your platform.

### What it costs
Tapio is included in your Pass. Creating, publishing and showing a story cost nothing. AI is paid in credits:
- A story written by AI: **2 credits**.
- A background image, or a photo extended to vertical format (**Extend with AI**): **4**.
- A translated page: **1**. Text ideas: **1**.
- **Blurred background** is free.

If the AI fails, your credits are not charged.

### If something goes wrong
- **"File too large: 15 MB for an image, 100 MB for a video."**: make your file smaller.
- **"This file is not an image (PNG, JPG, WebP, GIF) or a video (MP4, WebM, MOV)."**: change the format.
- **"A button needs a label and an https link."**: fill in both fields.
- **"Give the story a name (40 characters at most)."**
- **"You do not have enough credits for this."**: click **Top up my credits**.
- **"Your session has expired. Reload the page."**

> **Good to know**: vertical format (9:16) fills the screen. A photo in another format can be fixed with **Extend with AI** or **Blurred background**. A video can't be extended.

> **Good to know**: deleting a placement also deletes its stories, and code already pasted will show nothing.

### See also
- [Vivra](https://ylcnetwork.com/aide/app-vivra)
- [Straby](https://ylcnetwork.com/aide/app-straby)
- [Ondra](https://ylcnetwork.com/aide/app-ondra)

## Tolka

URL: https://ylcnetwork.com/aide/app-tolka
Business/Agency: Business + Agency · The apps

Video ads where your product is presented to camera, with no filming.

**In short**: Tolka makes videos where a presenter talks about your product, with captions. You give a link or photos, Tolka writes the script. Leo, your AI video maker, handles it.

### What Tolka is for
Tolka makes UGC-style videos: a person presents your product, like a customer filming on their phone. Vertical 9:16, square 1:1 or landscape 16:9.

**Who handles it**: **Leo**, your team's video maker. In **My office**, ask him "Make a UGC ad for this product" with the link.

### Create your first video
1. Open Tolka: click **My apps**, then **Tolka**.
2. Click **New video**.
3. **What are we presenting?**: paste a **Link** to your product page, or add up to 4 **Photos** (PNG, JPG, WebP). Choose the **Video language** and the **Length** (15 to 60 seconds).
4. Click **Write 3 hooks + script**.
5. **Pick your hook**, read **Your script**, then click **Continue**.
6. **Who says it?**: choose an avatar from the **Library**, **Your photo** or **My avatar**. Choose the voice, the quality and the format.
7. Click **Generate video**. It takes 2 to 6 minutes.

For a more realistic ad with your product in hand, open **Realistic UGC** in the menu.

### What it costs
Tolka is included in your Pass. The exact price shows before each generation, and you are never charged more.
- Three hooks and the script: **1 credit**.
- A video with an avatar is counted **by the second**, depending on quality: **1 to 3 credits per second** (5 seconds minimum).
- A realistic UGC ad: **33** (up to 15 s of speech), **60** (up to 25 s) or **89** (up to 40 s).
- Creating your own avatar: **55**.

**If a video fails, your credits are given back.**

### If something goes wrong
- **"Not enough credits: this video costs …"**: top up, or choose a shorter length.
- **"Tick the box to confirm you may use this person's image."**: required to use a photo of a person.
- **"The voice came out longer than planned. Your credits are back"**: shorten the script a little.
- **"The engine refused this video. Your credits are back."**: change the photo or the text, then try again.
- **The engine is busy**: try again in a minute.
- **The link doesn't look valid**: check the address, or add photos instead.
- **"This file is too large."**: photos are 10 MB at most.

> **Good to know**: the presenter's photo must be yours, or one you have the right to use.

> **Good to know**: the Economy quality crops the picture: a product held in hand may be cut off.

### See also
- [Motiv](https://ylcnetwork.com/aide/app-motiv)
- [The Studio and My creations](https://ylcnetwork.com/aide/studio)
- [How many credits each action costs](https://ylcnetwork.com/aide/credit-costs)

## Semblo

URL: https://ylcnetwork.com/aide/app-semblo
Business/Agency: Business + Agency · The apps

Your AI twin answers your audience in writing or on the phone, with your voice.

**In short**: Semblo creates your AI twin. It learns from your content and answers your audience the way you would, in writing or on a call with your cloned voice.

### What Semblo is for
Your twin has its own public page. Visitors write to it or call it. When it doesn't know, the question lands in **Unanswered**. You can also offer your twin by subscription.

**Who handles it**: **Sam**, your team's sales rep, helps you sell your expertise with your twin. **Zoé**, the copywriter, writes the texts that feed it (bio, FAQ, typical answers).

### Create your twin
1. Open Semblo: click **My apps**, then **Semblo**.
2. **Who are you?**: click **Prepare my preview**, or **I'll fill it in myself**.
3. **Is this you?**: click **Yes, that's me**.
4. Follow the steps with **Continue**: your details, your documents, your expertise, your voice, what your twin should help with.
5. Choose your address, then click **Reserve my address**.
6. Click **Let's go!**

### Feed it and give it your voice
- **Training** → **Train my AI**: upload a file (PDF, DOCX, TXT, PPTX, audio, video, 25 MB at most), paste a link or write a note, then click **Add**.
- **Your voice**: click **Start recording** (1 to 3 minutes), tick the consent box, then **Create my voice**.
- To share: click **Share**. Your twin becomes public once your identity is verified (**Verify your identity**, answer within 24 hours).

### What it costs
Semblo is included in your Pass.
- A reply from your twin: **1 credit**. A minute of call: **3**.
- Adding a source: **1**.
- Messages from your free visitors cost you no credits. If you open calls to everyone, their calls are paid from your credits: **3** per started minute.
- Creating your voice: **10**.
- Your subscribers' AI is paid from your credits, at cost.
- Your subscribers pay you directly on your Whop account. YLC takes 0%.

If an action fails, your credits are given back.

### If something goes wrong
- **"Not enough credits"**: top up on your YLC account.
- **"No credits left: your twin is paused for your subscribers"**: top up to bring it back.
- **"We couldn't read this source."**: LinkedIn, Instagram and TikTok can't be read without an account. Upload a file instead.
- **"Too heavy (25 MB max)."** or **"This format isn't supported."**: change the file.
- **"Already taken."**: this address is in use. Pick another one.

> **Good to know**: without a cloned voice, your page has no call button. Your audience can still write to your twin.

> **Good to know**: changing your address breaks the links already shared. A call lasts 5 minutes at most.

### See also
- [Memra](https://ylcnetwork.com/aide/app-memra)
- [Your office and your AI team](https://ylcnetwork.com/aide/your-office)
- [How many credits each action costs](https://ylcnetwork.com/aide/credit-costs)

## Lanzo

URL: https://ylcnetwork.com/aide/app-lanzo
Business/Agency: Business + Agency · The apps

Short links that open the right app, with a QR code and clear statistics.

**In short**: Lanzo shortens any link and opens it straight in the right app (YouTube, Instagram, TikTok, Amazon…). You get a QR code and live clicks. Kai, your AI web designer, can create your links.

### What Lanzo is for
A Lanzo link leaves the built-in browsers of social apps and opens the app you want. You can change its destination any time: the link and the QR stay the same.

**Who handles it**: **Kai**, your team's web designer. In **My office**, ask him "Create a short link to my video". A link is public as soon as it's created.

### Create your first link
1. Open Lanzo: click **My apps**, then **Lanzo**.
2. Click **Create a link**.
3. In **Paste a link**, paste the destination address.
4. In **Your link**, type a name (3 to 40 characters), or click **Random**.
5. Keep **Leave in-app browsers** ticked.
6. Click **Launch it**. Your link is live and already copied.

### The QR code and the statistics
- Open the link's page. In **QR code**, set the colours, the style and the center, then click **Download**.
- Click **Stats** to see clicks, unique visitors, devices, countries and where they come from. Bots are filtered out.

### What it costs
Lanzo is included in your Pass.
- Texts written by AI (preview, post, explaining your statistics): **included**.
- A preview image: **3 credits**. An artistic QR code: **5**.
- The artistic QR is only delivered if it scans. Otherwise, it's retried or your credits are refunded.

### If something goes wrong
- **"This name is taken. Try another one."**
- **"This name is reserved (brand or common word). Make it more specific."**
- **"That doesn't look like a web link."**: paste a full address, starting with https://.
- **"Link to the final page, not to another short link."**
- **"Google Web Risk flags this destination as dangerous."**: this link can't go through Lanzo.
- **"Too many links in a short time."**: wait a moment.
- **"Not enough credits. Top up at YLC and try again."**

> **Good to know**: deleting a link is final. The link and its QR code stop working.

> **Good to know**: without an active Pass, your links are kept. They work again as soon as your Pass is active.

### See also
- [Straby](https://ylcnetwork.com/aide/app-straby)
- [Vivra](https://ylcnetwork.com/aide/app-vivra)
- [Your office and your AI team](https://ylcnetwork.com/aide/your-office)

## Memra

URL: https://ylcnetwork.com/aide/app-memra
Business/Agency: Business + Agency · The apps

Your meeting notes: transcript, summary, decisions, tasks and follow-up email.

**In short**: Memra joins your Google Meet, Zoom or Teams meeting, transcribes it and gives you a summary, the decisions, the tasks and a follow-up email. Eli, your AI assistant, can send it for you.

### What Memra is for
Memra joins the meeting, announces itself in the chat and notes who said what. At the end, you find the **Summary**, **Key points**, **Decisions**, **Tasks**, the **Follow-up email** and the **Transcript**.

**Who handles it**: **Eli**, your team's assistant. Connect your calendar once in your YLC account: Eli can then send Memra to the meetings you choose.

### Send Memra to a meeting
1. Open Memra: click **My apps**, then **Memra**.
2. Click **Send Memra to a meeting**.
3. Paste the **Meeting link** (Google Meet, Zoom or Microsoft Teams).
4. Choose **Now** or **At a set time**, then the **Planned length** and the **Spoken language** (or **Detect**).
5. Click **Send Memra**.
6. In your meeting, **let Memra in** from the waiting room.

When the status turns to **Ready**, open the meeting to read your notes. Copy the follow-up email: Memra never sends anything for you.

### What it costs
Memra is included in your Pass.
- **6 credits per 15 minutes** started.
- Credits are reserved when you send it, then adjusted to the real length. You never pay more than the price shown.
- **Returned if nothing is recorded.**
- Reading, searching, exporting and rewriting the notes: included.

### If something goes wrong
- **"This isn't a Google Meet, Zoom or Teams meeting link."**: copy the full invitation link.
- **"Memra didn't record this meeting (not let in from the waiting room)."**: nobody let it in. Your credits were returned.
- **"Your balance covers … min."**: pick a shorter length, or top up.
- **"Memra is already in 3 meetings for you."**: wait for one to end.
- **"20 meetings today: that's the daily limit."**
- **No notetaker is free right now**: try again in a few minutes. Your credits were returned.

> **Good to know**: Memra leaves on its own at the planned length (2 hours at most), after 10 minutes of silence, or when everyone has left. If nobody answers in the waiting room, it leaves after 20 minutes.

> **Good to know**: it's up to you to tell participants and get their agreement where the law requires it. Meetings are kept 90 days, then deleted.

### See also
- [Semblo](https://ylcnetwork.com/aide/app-semblo)
- [Your office and your AI team](https://ylcnetwork.com/aide/your-office)
- [How many credits each action costs](https://ylcnetwork.com/aide/credit-costs)

## The Studio and My creations

URL: https://ylcnetwork.com/aide/studio
Business/Agency: Business + Agency · The apps

Create images and videos with the best AI models, and find everything your team delivered, on one page.

**In short**: the Studio creates images and videos with the best AI models. Right below it, **My creations** keeps everything you generated and everything your AI team delivered.

### Open the Studio
In your YLC account bar, click **Studio**. At the top, the tool to create. Below, **My creations**.

**Who handles it**: you, directly. Leo, your team's video maker, uses it too when you ask him for an image or a video in **My office**.

### Create an image or a video
1. In the **Create** tab, choose **Image** or **Video**.
2. Describe what you want in the text box.
3. Keep **Auto** (it picks the best model for your request) or click **Choose a model**.
4. Set the format, length or quality if you want. You can add a **Reference image**.
5. Tick **Improve my prompt with AI** if you want your description rewritten for that model.
6. Click **Generate**. The button shows the exact price in credits.

The result appears at the top of the page, then in **My creations**. Depending on your account, other tabs may show, like **Styled video** or **Avatar**.


### Find your creations
Below the tool, **My creations** brings the Studio and your team together.
- **Source**: All, Team or Studio.
- **Filter by type**: carousels, visuals, videos, sites, links, posts, audio.
- **Client** (in Agency mode): one client's creations only.
- Search finds a client, a title or a prompt.

On each creation: **Download**, **Copy link**, **Open in** the app that made it, **Do it again** (the request goes back into the employee's chat, nothing is sent) or **Reuse the prompt** (the Studio fills in, nothing starts).

### Your older projects
- The old **My creations** address brings you here, under the Studio, with your filters.
- **Your projects** ([account.ylcnetwork.com/play/equipe/projets](https://account.ylcnetwork.com/play/equipe/projets)) lists every project launched with your team, newest first. Tap **Open** to find its final page (the .zip kit, site, page, stories, prints).
- A project from the former full launch opens for reading: its deliverables are below. For what comes next, ask your team in your office, one deliverable at a time.

### What it costs
- The Studio is included in your Pass. Each creation is paid in credits, **depending on the model, length and quality**.
- **The exact price is written on the Generate button** before you start.
- Improving your prompt is included in the price shown.
- A creation never costs more than 1,000 credits.
- **If a creation fails, your credits are given back.**

### If something goes wrong
- **"Not enough credits. Top up to continue."**: top up in **Credits**, in your account menu.
- **"The Studio needs an active Pass."**: without a Pass, you see the models and their prices, but nothing starts. Click **Choose a Pass**.
- **"Six creations are already in progress. Wait for one to finish."**: six creations at most at the same time.
- **"Write a prompt first."**: the description box is empty.
- **"Above 1,000 credits: shorten it or lower the resolution."**: choose a shorter video or a lower quality.
- **"The model could not start. Your credits were refunded."**: try again, or choose another model.
- The reference image won't upload: use a JPG, PNG or WebP under 20 MB.

> **Good to know**: deleting a creation erases the file for good, and credits are not refunded.

> **Good to know**: failed creations are hidden in My creations. Click **Show failures** to see them: they are marked "Refunded".

### See also
- [What is a credit?](https://ylcnetwork.com/aide/credits)
- [Your office and your AI team](https://ylcnetwork.com/aide/your-office)
- [Motiv](https://ylcnetwork.com/aide/app-motiv)
- [Tolka](https://ylcnetwork.com/aide/app-tolka)

## Cadra

URL: https://ylcnetwork.com/aide/app-cadra
Business/Agency: Business + Agency · The apps

Your booking page, linked to Google Calendar or Outlook: people pick a time, and the same hour is never booked twice.

**In short**: Cadra gives you a booking page that looks like you. People pick a time, Cadra writes it into your calendar and sends confirmations and reminders. Ana, your AI receptionist, handles it with you.

### What Cadra is for
- A public page with your name, photo, links and meeting types (a 15-minute call, a one-hour appointment…).
- Visitors see free times in their own time zone.
- Every booking goes into your Google Calendar or Outlook, with a Meet or Teams link when the matching calendar is connected.
- Reminders go out on their own 24 h and 1 h before. The guest gets a link to reschedule or cancel.
- **Ana**, your receptionist in My office, can prepare your page and meeting types for you. A page prepared by the team stays a draft until you have reviewed it.

### Create your page in 5 steps
1. In your YLC account, tap **My apps** (the grid icon in the bar), then **Cadra**. You can also go to [cadra.ylcnetwork.com](https://cadra.ylcnetwork.com).
2. Click **Create my booking page**. The editor has three steps: **Layout**, **Profile**, **Calendars**. Move between them with **Continue**.
3. In **Profile**, fill in your **Name**, **One line about you**, **Your page address** (click **Check** to see if it is free) and **Your time zone**.
4. In **Calendars**, click **Connect** next to Google Calendar or Microsoft 365 / Outlook. You connect it once, in your YLC account, and it works for every app. Then click **Publish my page**.
5. Open **Meeting types**, click **New meeting type**, set the **Length**, **Location** and **Weekly hours**, turn on **On your page**, then click **Save**.

To share your page, use **Copy link** or **View my page**.


### What it costs
No credits: Cadra is included in your Pass, and booking is free for your visitors.

### If it doesn't work
- **"Someone just took this time. Pick another one."**: two people aimed for the same hour. Cadra never double-books: the guest picks another time.
- **"This time is too soon"** or **"This time is too far ahead."**: these are your **Minimum notice** and **Bookable up to** rules, in the meeting type.
- **"This page has no meeting type yet."**: create a type and turn on **On your page**.
- **A booking lands on an event in your calendar**: your calendar isn't connected. Click **Connect a calendar** in Calendar.
- **"Cadra is included in the Agency Pass."**: your Pass is no longer active. Your page, types and bookings are kept and come back as soon as your Pass is active. Until then, your public page is not visible.

> **Good to know**: without a connected calendar, Cadra only avoids overlaps between its own bookings, not your other events.

> **Good to know**: your page address is 3 to 30 letters, digits or dashes.

### See also
- [Open the apps](https://ylcnetwork.com/aide/open-the-apps)
- [Relka](https://ylcnetwork.com/aide/app-relka)
- [Your office and your AI team](https://ylcnetwork.com/aide/your-office)

## Relka

URL: https://ylcnetwork.com/aide/app-relka
Business/Agency: Business + Agency · The apps

One inbox and one contact book for everyone your YLC apps bring you, with a pipeline, tasks and follow-ups.

**In short**: Relka gathers the contacts that come from Straby, your shop, Cadra, Semblo and Memra into one book. Sam, your AI sales rep, drafts follow-ups: you are the one who sends them.

### What Relka is for
- **Inbox**: follow-ups to approve, tasks due today, replies and activity.
- **Contacts**: one contact per person, merged by email and phone, with their whole history.
- **Pipeline**: your contacts by stage, from first contact to won customer.
- **Tasks** and **Settings**.
- **Sam**, your sales rep in My office, writes follow-ups and saves them in Relka. He never sends anything himself.

### Add a contact and follow up
1. In your YLC account, tap **My apps**, then **Relka**, or go to [relka.ylcnetwork.com](https://relka.ylcnetwork.com).
2. In **Contacts**, click **New contact**. Fill in the **Name**, **Email** or **Phone**, then click **Create**. To add many at once, click **Import a CSV**.
3. Open the contact. In the **Write** panel, under **Suggest with AI**, click **Follow up** (or **Reply** if they already wrote to you). You can say in one sentence what the message should say.
4. The draft is saved. Read it, then click **Send email**.
5. In **Pipeline**, drag the contact's card to the right stage. On a phone, use **Move to**.

### What it costs
- A contact summary and AI drafts: **free** (up to 100 AI requests per 24 h).
- Labels, template follow-ups and sending emails: free.

### If it doesn't work
- **"A contact with this email or phone already exists."**: open the existing contact instead of creating a new one.
- **"This contact has no email address."**: add their email on their page to write to them.
- **"You've reached today's email limit (200)."**: the rest goes out tomorrow.
- **"Too many AI requests today, try again tomorrow."**: the 100-requests-per-24-h limit is reached.
- **"The AI didn't answer. Nothing was charged"**: just try the request again.
- **"Relka is included in the Agency Pass."**: your Pass is no longer active. Your contacts are kept.

> **Good to know**: your emails go out from a YLC address in your name, and replies go straight to your own inbox.

> **Good to know**: deleting a contact also deletes their whole history, and it can't be undone.

### See also
- [Cadra](https://ylcnetwork.com/aide/app-cadra)
- [Semblo](https://ylcnetwork.com/aide/app-semblo)
- [Your office and your AI team](https://ylcnetwork.com/aide/your-office)

## Didra

URL: https://ylcnetwork.com/aide/app-didra
Business/Agency: Business + Agency · The apps

Build online courses with a members area and sell them: students pay straight into your own Whop account.

**In short**: Didra lets you build a course with video, text, PDF and quizzes, then sell it. Students pay straight into your own Whop account and YLC takes nothing on your sales. Zoé, your AI copywriter, can write the outline and lessons with you.

### What Didra is for
- Modules and lessons as **Video**, **Text**, **PDF** or **Quiz**, using your Motiv videos or Memra recordings.
- A one-time price or a monthly subscription, a certificate, a community and drip content.
- A members area for your students. They don't need a Pass: a free YLC account is enough.
- **Zoé**, your copywriter in My office, writes the outline, lessons, quizzes and sales page, always as drafts.

### Create and sell your first course
1. In your YLC account, tap **My apps**, then **Didra**, or go to [didra.ylcnetwork.com](https://didra.ylcnetwork.com).
2. In **Outline with AI**, write one sentence about your course and click **Write my outline**. Or, in **New course**, type a **Course title** and click **Create**.
3. In the **Content** tab, click **Add a module**, then **Add a lesson**. Choose the type, add your video or text, tick **Published** and click **Save the lesson**.
4. In **Settings**, choose the **Price** (0 = free course), **Currency** and **Billing** (**One-time** or **Monthly subscription**), then click **Save settings**.
5. In **Sales**, tick **I accept the YLC seller terms**, click **Accept**, then **Set up my Whop payouts** and finish your verification at Whop.
6. Go back to **Settings** and click **Publish the course**. Copy **Your course link** to share it.

### What it costs
- A course outline by AI: **1 credit** in Express, **2** in Premium.
- A lesson, an end-of-module quiz or the sales page by AI: **1 credit** each.
- Creating, uploading, selling and taking a course: no credits. YLC takes **0%** of your sales.

The price shows on the button before you confirm. If the AI fails, your credits are refunded.

### If it doesn't work
- **"Not ready to sell yet"** in Sales: your Whop verification isn't finished. Click **Finish my Whop verification**. Until then, buyers see "Sales open soon for this course."
- **"Not enough credits."**: top up credits, or choose Express.
- **"This file is too large."**: a video is 2 GB at most (MP4 recommended).
- **"This address is taken or invalid"**: choose an address of 3 to 60 letters, numbers and dashes.
- **"This course has paying students."**: a course with paying students can't be deleted, archive it instead.
- **"Didra is included in the Agency Pass. Nothing was saved."**: your Pass is no longer active. Your courses and students are kept, but your course can't be reached until the Pass is back.

> **Good to know**: refunds and disputes with your students are handled with Whop, between you and them.

> **Good to know**: students only see lessons marked **Published**.

### See also
- [Kinzo](https://ylcnetwork.com/aide/app-kinzo)
- [Memra](https://ylcnetwork.com/aide/app-memra)
- [Paying: Whop, card, VAT](https://ylcnetwork.com/aide/paying-with-whop)

## Kinzo

URL: https://ylcnetwork.com/aide/app-kinzo
Business/Agency: Business + Agency · The apps

Your YouTube studio: video ideas every week and sourced scripts that you approve yourself.

**In short**: Kinzo brings you YouTube video ideas every week. You add your own take, and Zoé, your AI copywriter, writes the script with a source next to every figure. Nothing is ever posted to YouTube for you.

### What Kinzo is for
- **Ideas of the week**, fitted to your topic, with "Why now".
- Short (60 s) or long (8 min) scripts, with sourced facts.
- **Zoé**, your copywriter in My office, can also suggest ideas and write scripts.

### Your first scripts
1. In your YLC account, tap **My apps**, then **Kinzo**, or go to [kinzo.ylcnetwork.com](https://kinzo.ylcnetwork.com).
2. In **Your channel**, click **Connect my YouTube channel**. This is optional: Kinzo only reads your channel's name and picture.
3. In **Your channel's direction**, fill in the **Topic**, **Video language**, **Audience** and **Tone**, then click **Save**.
4. Click **Get this week's ideas**.
5. On an idea, click **Write the script**. Write **Your take** (at least 40 characters), choose the **Length** and **AI model**, then click **Write the script**.
6. Read the script, tick both boxes (facts checked, rights to everything the video will use) and click **Approve this script**.

### What it costs
- Ideas of the week: **free** (3 batches per week per channel).
- A short script: **1 credit**, in Express or Premium.
- A long script: **1 credit** in Express, **3** in Premium.
- Searching the web for sourced facts: **2 extra credits**.

The total shows before writing starts. If the AI fails, your credits are refunded.

### If it doesn't work
- **"Set your channel's topic first."**: fill in Your channel's direction and save.
- **"Add your take (at least 40 characters)."**: Kinzo doesn't write without your own view.
- **"That's 3 batches of ideas this week. New ones on Monday."**: wait for Monday.
- **"Tick both boxes to approve."** and **"Some figures have no source yet."**: check the figures before approving.
- **"Same format as your last approved script."**: approve a script of the other length first.
- **"Not enough credits. Top up from your YLC account."**: top up, or switch to Express.

> **Good to know**: Kinzo posts nothing on YouTube. Copy the script with **Copy script** and film your video.

> **Good to know**: editing an approved script sends it back to draft.

### See also
- [Didra](https://ylcnetwork.com/aide/app-didra)
- [How many credits each action costs](https://ylcnetwork.com/aide/credit-costs)
- [Your office and your AI team](https://ylcnetwork.com/aide/your-office)

## Klipa

URL: https://ylcnetwork.com/aide/app-klipa
Business/Agency: Business + Agency · The apps

Clipping: post short videos for brand campaigns, paid on verified views. Free for clippers.

**In short**: on Klipa, brands set a rate per 1,000 views. You join a campaign, post short videos from your own accounts, and verified views are paid at the campaign rate. No earnings are guaranteed.

### What Klipa is for
- **For clippers**: free, no Pass needed. You post on TikTok, Instagram Reels or YouTube Shorts.
- **For brands**: launching a campaign needs your Pass. Every campaign is reviewed by YLC before it goes live.
- **Mila**, your community manager in My office, can prepare a campaign as a draft for your brand. She never launches or pays for it for you.

### Get started as a clipper
1. Go to [klipa.ylcnetwork.com](https://klipa.ylcnetwork.com), or tap **My apps** then **Klipa** in your YLC account.
2. Tick **I accept the clipper rules** and click **Join Klipa**.
3. In **My accounts**, click **Connect** next to your network.
4. In **Open campaigns**, click **See the campaign**, then **Join this campaign**. You get **Your tracking link**.
5. Post your video from the connected account, with the ad mention in the caption (#ad or the platform's paid-partnership label).
6. In **Submit a video**, paste the **Link to your published video** and click **Submit**.
7. In **Get paid**, click **Set up my payouts**. Payouts go through Whop, which checks your identity before the first payout.

### Launch a brand campaign
1. Click **Launch my campaign**, then **New campaign**.
2. Fill in the brief, the rules, the **rate per 1,000 views** and the **budget**, then click **Save the draft**.
3. Click **Submit to YLC for review**.
4. Once the campaign is approved, click **Fund with Whop**. It goes live when Whop confirms the payment.

If brand campaigns aren't open yet, Klipa tells you: "Brand campaigns are not open yet."

### What it costs
- Clipper: free.
- Brand: your campaign budget plus the YLC fee, both shown before you pay. No credits.

### If it doesn't work
- **"That doesn't look like a TikTok, Instagram or YouTube video link."**: paste the link to the video itself.
- **"Connect the account this video was posted from first."**: connect that account in My accounts.
- **"This video has already been submitted."**: each video counts once.
- **Video refused**: the reason is shown (video not found, posted before the campaign, missing ad mention, views judged not genuine).
- **Instagram doesn't share your views**: only Professional accounts (Creator or Business) share their views.
- **"Your Agency Pass is needed to launch a campaign."**: on the brand side, you need an active Pass.

> **Good to know**: Klipa reads views directly from the platforms, you never type a number. Bought or suspicious views are never paid and can get you removed from a campaign.

> **Good to know**: your earnings depend only on your videos' verified views. No income is guaranteed.

### See also
- [Paying: Whop, card, VAT](https://ylcnetwork.com/aide/paying-with-whop)
- [Your office and your AI team](https://ylcnetwork.com/aide/your-office)
- [Open the apps](https://ylcnetwork.com/aide/open-the-apps)

## Clama

URL: https://ylcnetwork.com/aide/app-clama
Business/Agency: Business + Agency · The apps

Your Google reviews and your place on Google Maps: audit, review replies ready to copy, Google posts and a ranking map.

**In short**: Clama follows your Google listing: your position on Google Maps, your reviews, an audit and a task plan. Nora, your AI SEO expert, writes your review replies and Google posts: you copy them and paste them on Google yourself.

### What Clama is for
- **Ask** your customers for reviews, honestly (Clama never filters out unhappy customers).
- **Reviews**: replies written in your voice, ready to copy.
- **Local SEO**: your listing audit, the map of your positions per keyword, tasks, Google posts, competitors.
- **Prospects** (with the Agency Pass): nearby businesses poorly placed on Google Maps, each with a mini-audit.
- **Nora**, your SEO expert in My office, reads your Clama summary, runs the audit and writes replies and posts.

### Track your Google listing
1. In your YLC account, tap **My apps**, then **Clama**, or go to [clama.ylcnetwork.com](https://clama.ylcnetwork.com).
2. In **Local SEO**, click **Add a listing**. Search your business or paste the Google Maps link, then click **Search**.
3. Click **This is mine**, choose **My own business** or **For a client**, then **Track this listing**.
4. Check the **Keywords picked for you** and click **Launch the scans**. Results arrive in about 5 minutes.
5. Open **Local SEO audit** and click **Run the audit**. Each point to fix becomes a task.

### Reply to a review
1. Open **Reviews** and click **Draft a reply** under the review.
2. Read **Your reply**, click **Copy the reply**, then **Open on Google to paste it**.

### What it costs
- A review reply: **free** (up to 100 a day).
- A Google post: **1 credit**.
- A prospects search (up to 20 businesses): **1 credit**, refunded if nothing is found.
- An instant map scan: **1 credit** for 3×3 or 5×5, **2** for 7×7. The standard scan is included.
- An answer from Nora's assistant in Clama: **1 credit**.
- Included listings: 1 with the Business Pass, 3 with the Agency Pass. Each extra listing: **12 credits a month**.

### If it doesn't work
- **"Nothing found. Try the exact name and town, or paste the Maps link."**
- **"Your Agency Pass includes … listing(s), all in use."**: add one for 12 credits a month, or stop tracking one.
- **"This keyword was just scanned. One instant scan per hour at most."**
- **"Link the Google listing first."**: add your listing before running the audit or a post.
- **"Not enough credits."**: top up credits.
- **"Prospects are part of the Agency Pass."**: this page is for the Agency Pass.

> **Good to know**: Clama can't publish directly on Google yet. Replies and posts are copied and pasted by hand. Always read before posting: you are the one who signs.

> **Good to know**: the positions shown are an approximate measure. A customer may see a slightly different ranking on their phone.

### See also
- [Ancra](https://ylcnetwork.com/aide/app-ancra)
- [How many credits each action costs](https://ylcnetwork.com/aide/credit-costs)
- [Your office and your AI team](https://ylcnetwork.com/aide/your-office)

## Ancra

URL: https://ylcnetwork.com/aide/app-ancra
Business/Agency: Business + Agency · The apps

Your website's SEO: fact-checked blog articles, Google positions and visibility in AI answers.

**In short**: Ancra plans and writes your website's blog articles, tracks your keywords on Google and measures whether ChatGPT, Claude, Perplexity and Gemini mention your business. Nora, your AI SEO expert, runs it for you. No article goes out without your approval.

### What Ancra is for
- A **Content plan** every month, then articles written with checked facts.
- Publishing on your Vivra site's blog, on WordPress, or by copy and paste.
- Tracking your keywords and an **Audit** of your site.
- **AI visibility**: how often AIs mention your business.
- For an agency, a monthly report in its own brand.
- **Nora**, your SEO expert in My office, can start everything for you. She never publishes an article you haven't approved.

### Your first article
1. In your YLC account, tap **My apps**, then **Ancra**, or go to [ancra.ylcnetwork.com](https://ancra.ylcnetwork.com).
2. Click **New project**. Choose **Start from one of your Vivra sites** or **Another website (WordPress or other)**, fill in the name, address, trade and city, then click **Create the project**.
3. In **Keywords**, type a theme in **Around** and click **Find keywords**.
4. In **Plan**, choose how many articles and click **Plan**.
5. On a topic, click **Write it**. Writing takes 1 to 4 minutes: you can leave the page.
6. Open the article, read it, change it if needed with **Edit**, then click **Approve & publish** (or **Schedule** to pick a date).

To publish on WordPress, first set up your site in **Settings**, under **Where articles go**, with a WordPress **Application password** (never your real password).

### What it costs
- An article: **8 credits**.
- The monthly plan: **3 credits**.
- A keyword search: **1 credit**.
- AI visibility: **1 credit** per question and per engine (the maximum price shows first).
- Included: the audit, positions, the monthly report.
- Included projects: 1 with the Business Pass, 10 with the Agency Pass.

Credits are refunded if nothing is delivered.

### If it doesn't work
- **"You've reached the number of projects included in your Pass."**
- **"Add your website address in Settings first."** and **"Ancra couldn't read your website."**: check the address in Settings.
- **"Not enough credits. Top up in YLC, then try again."**
- **"Writing failed. Your credits were refunded."**: start the article again.
- **"It couldn't be saved. Try again."** when publishing to WordPress: check the address, username and application password in Settings.
- **"You've done this a lot today. Try again later."**: a daily limit is reached.

> **Good to know**: no ranking, traffic or customers are promised. The positions shown come from a measuring service, not from Google itself.

> **Good to know**: deleting a project leaves already published articles online.

### See also
- [Clama](https://ylcnetwork.com/aide/app-clama)
- [Vivra](https://ylcnetwork.com/aide/app-vivra)
- [How many credits each action costs](https://ylcnetwork.com/aide/credit-costs)

## Montra

URL: https://ylcnetwork.com/aide/app-montra
Business/Agency: Business + Agency · The apps

The video editor in your browser: timeline, templates, music, animated captions, AI Clips and MP4 export.

**In short**: Montra is a full video editor that runs in your browser, nothing to install. You edit, add text, music and captions, and export to MP4 on your device. Leo, your AI video maker, can prepare a project from a template for you.

### What Montra is for
- A multi-track timeline, in **Vertical**, **Square** or **Landscape**.
- Templates: replace the clips with your own.
- Royalty-free music, text, effects, background removal, AI voice-over.
- Animated **Auto captions**.
- **AI Clips**: a long video cut into short vertical clips.
- **Leo**, your video maker in My office, prepares a project from a template and can send your Vezzo videos to it.

### Your first video
1. In your YLC account, tap **My apps**, then **Montra**, or go to [montra.ylcnetwork.com](https://montra.ylcnetwork.com).
2. Click **New project** and pick the format. Or click **Start from a template**, then **Use**.
3. Drop your videos, photos or music, or use the timeline's **+** button: **Video or photo**, **Text**, **Music**, **Captions**.
4. For captions, open **Captions**, pick the language and style, then click **Generate captions**. You can fix every word for free.
5. Click **Export**, choose the **Quality** (720p or 1080p), then **Export MP4**. Keep the tab open until **Your video is ready**, then click **Download MP4**.

In the editor, **Help** then **Take the tour** starts the guided tour again.


### What it costs
- Editing, importing, exporting: no credits.
- Auto captions: **1 credit per started minute of sound**.
- AI voice-over: **2 credits per 1,000 characters**.
- Background removal: **1 credit** for a photo, **7 credits** for 5 s of video (30 s at most).
- AI Clips: **11 credits for 10 minutes** of video, captions included.
- Auto short video without speech: **free** (30 a day).

Each AI tool shows its price first. If it fails, your credits come back.

### If it doesn't work
- **"This browser can't encode video."**: use a recent Chrome, Edge or Safari (16.4+).
- **"The export stopped."**: try again; if a clip can't be read, re-import it as MP4.
- **"We hear no voice in your video, so nothing was charged."**: check your video's sound.
- **"This file is too big"**: 2 GB at most per file.
- **"Your library is full."**: remove some media (25 GB with your Pass).
- **"Montra is included in the Agency Pass."**: your Pass is no longer active. Your projects are kept.

> **Good to know**: the export happens on your device, nothing is uploaded. If you close the tab during the export, it stops.

> **Good to know**: an export is 15 minutes long at most.

### See also
- [Vezzo](https://ylcnetwork.com/aide/app-vezzo)
- [Motiv](https://ylcnetwork.com/aide/app-motiv)
- [The Studio](https://ylcnetwork.com/aide/studio)

## Vezzo

URL: https://ylcnetwork.com/aide/app-vezzo
Business/Agency: Business + Agency · The apps

Record your screen and camera in your browser, and share a link the moment you stop.

**In short**: Vezzo records your screen, a window or a tab, with your camera in a bubble. The moment you stop, the link is ready. Leo, your AI video maker, can write the script beforehand, then the title and summary.

### What Vezzo is for
- Record **Screen + camera**, **Screen only** or **Camera only**.
- A share link ready in seconds, with reactions and comments to the second.
- See **Who watched**.
- AI transcript, summary and chapters.
- Send the video to Montra to edit it.
- **Leo**, your video maker in My office, writes the script of the recording, then its title and summary.

### Your first recording
1. In your YLC account, tap **My apps**, then **Vezzo**, or go to [vezzo.ylcnetwork.com](https://vezzo.ylcnetwork.com).
2. Click **New recording** and pick the mode. Leave the **Microphone** on.
3. Click **Start recording**. Your browser asks which screen, window or tab to share.
4. Drag your camera bubble anywhere. You can **Pause** or **Restart**.
5. Click **Stop**. When **Your link is ready** shows, the link is already copied. You can also click **Copy link**.
6. In **Sharing**, choose **Who can watch**: anyone with the link, only YLC accounts you invite, or anyone with a password.

### What it costs
- Recording, sharing, watching and commenting: no credits.
- AI transcript: **1 credit per started hour of sound**.
- Title, summary and chapters: **free** (50 a day).
- With your Pass: videos up to 45 minutes in 1080p, 50 GB of storage.

### If it doesn't work
- **"This browser can't record the screen."**: use Chrome, Edge or Safari on a computer.
- **"On a phone, Vezzo records your camera."**: screen recording works on a computer.
- **"Access was refused."**: allow the camera, microphone or screen sharing in your browser's site settings, then try again.
- **"Some parts didn't upload. Keep this page open"**: don't close the tab, Vezzo retries on its own.
- **"The video couldn't be finished."**: your recording is still there, try again.
- **"Your storage is full."**: delete some videos.
- **"Vezzo is included in the Agency Pass."**: your Pass is no longer active. Your videos are kept, but their links don't open until the Pass is back.

> **Good to know**: deleting a video breaks its link.

> **Good to know**: keep the page open while recording, the video uploads in pieces as you go.

### See also
- [Montra](https://ylcnetwork.com/aide/app-montra)
- [Memra](https://ylcnetwork.com/aide/app-memra)
- [Open the apps](https://ylcnetwork.com/aide/open-the-apps)

## Apps coming soon

URL: https://ylcnetwork.com/aide/coming-soon
Business/Agency: Business + Agency · The apps

Apela and Rispa are announced but not open yet: what they will do, and what happens when they open.

**In short**: two apps are announced but **not available yet**: Apela on the phone and Rispa on WhatsApp. Ana, your AI receptionist, will run them.

### The announced apps
- **Apela**: an AI phone receptionist. It will answer 24/7 in your business's voice, book appointments in Cadra, take messages and send you a summary after every call.
- **Rispa**: an AI assistant on WhatsApp. It will answer on your own WhatsApp Business number, book appointments in Cadra and hand the chat to you when it matters.

In your apps, they show with the word "Soon" and no button: there is nothing to open yet.

### When an app opens
1. It appears in **My apps**, in your YLC account.
2. You open it with the same account, nothing to create.
3. It joins your Pass, with no price change.

> **Good to know**: we don't give opening dates in advance.

### See also
- [Open the apps](https://ylcnetwork.com/aide/open-the-apps)
- [Cadra](https://ylcnetwork.com/aide/app-cadra)
- [The Business Pass and the Agency Pass](https://ylcnetwork.com/aide/the-pass)

## The Green

URL: https://ylcnetwork.com/aide/app-the-green
Business/Agency: Business + Agency · The apps

A free one-minute daily game: earn greens, fund the removal of plastic bottles from the ocean and enter the monthly draw.

**In short**: The Green is a free game. You play the game of the day, walk, vote in the image contest, and earn **greens**. 100 greens fund the removal of a plastic bottle from the ocean and give you a ticket for the monthly draw.

### How to earn greens
- **The game of the day**: replay as often as you like, only your best game of the day counts.
- **Your steps**: 1,000 steps = 1 green, up to 10,000 steps a day. They are counted in the phone app, with Apple Health or Health Connect.
- **Today's contest**: one vote a day, which earns you a green. The image with the most hearts at midnight wins greens.
- A day brings **20 greens at most**, all ways of playing together.

### Fund a bottle and get a ticket
1. Go to [thegreen.today](https://thegreen.today), or open The Green app from Google Play.
2. Open the **Game of the day** and tap **Play**.
3. For your steps, install the app on your phone, sign in with the same account and tap **Connect Apple Health** or **Connect Health Connect**.
4. Once you have 100 greens, fund a bottle: it funds the removal of a plastic bottle from the ocean with our partner Greenspark, and takes a ticket in this month's draw.
5. Find your tickets in **My tickets** and the prizes in **This month's prizes**.

### The monthly draw
- **Free, no purchase necessary.**
- **5 tickets a month at most**, the same limit for everyone.
- You earn a ticket by funding a bottle (100 greens) or by finishing first of the day on a mini-game.
- A Pass, a purchase or a subscription **never** gives an extra ticket.
- The game officially starts on 1 November 2026; the first official draw is on 1 December 2026.

### What it costs
Playing, walking, voting and the draw are free. With a YLC Pass, you can also post in the image contest and you get boost codes every month. A boost lasts **1 hour** and multiplies your greens by ×1.25 to ×2 depending on your Pass. It helps you reach the daily limit sooner, never go past it, and never gives a ticket.

### If it doesn't work
- **"Access was refused."** for your steps: grant it again from your phone's settings, the system won't ask a second time.
- **"This phone cannot count steps"**: your phone or its health service doesn't allow it.
- **"Today is already full, nothing more to collect."**: you have your 20 greens for today, come back tomorrow.
- **"Unknown code, or already used."**: check the boost code.
- **"The daily contest is for subscribers."**: posting needs a Pass; everyone can look and vote.
- **"You have all your tickets for this month"**: the same limit as everyone, see you next month.

> **Good to know**: the App Store app is coming soon. Steps are only counted in the installed app, not on the website.

### See also
- [Our impact program](https://ylcnetwork.com/aide/ocean-impact)
- [The Business Pass and the Agency Pass](https://ylcnetwork.com/aide/the-pass)
- [The phone apps](https://ylcnetwork.com/aide/mobile-apps)